Kali Long
Summary
I’m a hardworking, customer-focused professional with 4+ years’ experience in retail, hospitality, and lifeguarding. I enjoy building genuine connections with customers, adapt quickly to new tasks, and stay calm under pressure — strengths I developed working since age 15 and playing competitive soccer. I’m eager to bring my communication, teamwork, and problem-solving skills to a role where I can keep learning and contribute to a positive customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales & Service Team Member
The Foundry Hot Yoga & Fitness Studio
Avondale, AZ
04.2026 - Current
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of studio equipment and facilities, ensuring a welcoming environment for clients.
- Assisted in scheduling classes and managing bookings through online systems.
- Collaborated with instructors to prepare spaces for classes, ensuring all materials were readily available.
- Engaged with members to foster community, encouraging feedback to improve services offered at the studio.
- Participated in training sessions, quickly adapting to new processes and enhancing overall team performance.
Sales Associate
Vuori
10.2024 - 04.2026
- Managed to-go and curbside orders—ensured accuracy, correct presentation, and timely delivery to customers.
- Cross-trained across expo, food runner, prep cook, busser, and server roles to support fast-paced restaurant operations.
- Operated POS to process orders and payments while maintaining order accuracy and speed.
- Monitored inventory levels and facilitated restocking of supplies to avoid shortages during peak shifts.
- Maintained strict cleanliness and adhered to health-code procedures in food preparation and service areas.
- Delivered excellent customer service via phone, in-person, and online order channels; resolved order issues and special requests professionally.
Lifeguard
City of Glendale
Glendale, AZ
- 08.2025
- I monitored pool activities to ensure safety and adherence to regulations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather conditions and alerted visitors to potential dangers and/or storms.
- I stayed caught up in all trainings as well as random drills
To-Go Specialist / Expo
Crackerbarrel Old Country Store
02.2024 - 09.2024
- Managed to-go and curbside orders—ensured accuracy, correct presentation, and timely delivery to customers.
- Cross-trained across expo, food runner, prep cook, busser, and server roles to support fast-paced restaurant operations.
- Operated POS to process orders and payments while maintaining order accuracy and speed.
- Monitored inventory levels and facilitated restocking of supplies to avoid shortages during peak shifts.
- Maintained strict cleanliness and adhered to health-code procedures in food preparation and service areas.
- Delivered excellent customer service via phone, in-person, and online order channels; resolved order issues and special requests professionally.
Education
High School Diploma -
Deer Valley Online Aspire Academy
Glendale09.2024
-
Centennial Highschool
Skills
- Adaptability
- Customer service
- Teamwork
- Time Management
- Hardworking
- Effective Communication
- Critical Thinking / problem solving
Certification
- CPR Certified
- AED & First Aid Certified
- Food Handlers Certification
Additional Information
I cleaned for The Foundry, a workout studio, once a week to maintain a free membership!
I use to volunteer at CCV for the Preschool aged kids as well, for about 2 years.
I was an assistant coach for girls recreational soccer team!
Timeline
Sales & Service Team Member
The Foundry Hot Yoga & Fitness Studio
04.2026 - Current
Sales Associate
Vuori
10.2024 - 04.2026
To-Go Specialist / Expo
Crackerbarrel Old Country Store
02.2024 - 09.2024
Lifeguard
City of Glendale
- 08.2025
High School Diploma -
Deer Valley Online Aspire Academy
-
Centennial Highschool