Kali Meyers
Elizabeth Township,PA
Summary
Detail-oriented professional skilled in managing patient scheduling and maintaining accurate records. Proven ability to communicate effectively and resolve conflicts, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
UPMC Scheduling Specialist, Associate
UPMC
Pittsburgh, Pennsylvania
04.2025 - Current
- Managed appointment scheduling for patients and healthcare providers.
- Maintained up-to-date patient records in electronic scheduling systems.
- Communicated clearly with patients regarding appointment details and changes.
- Assisted in resolving scheduling conflicts and patient inquiries promptly.
- Created new accounts and updated existing accounts with most current details.
- Greeted customers, answered general questions and directed to appropriate locations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
District Court 05-2-20, Court Clerk
Allegheny County Court Of Common Pleas
Pittsburgh, Pennsylvania
09.2023 - 04.2025
- Processed court documents and maintained accurate records for case management.
- Managed courtroom schedules and coordinated hearings effectively.
- Maintained confidentiality while handling sensitive legal documents.
- Utilized case management systems to track case progress and updates.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
AP Team Lead
Walmart
West Mifflin, Pennsylvania
03.2021 - 08.2023
- Led team in daily store operations and customer service initiatives.
- Trained new associates on company policies and operational procedures.
- Monitored inventory levels and managed stock replenishment processes.
- Implemented store promotions and merchandising strategies to enhance sales.
- Resolved customer complaints by providing effective solutions and support.
- Ensured compliance with safety regulations and maintained a clean workspace.
- Delegated daily tasks to team members to optimize group productivity.
Terylins Salon
Linda Donauer
Baldwin, PA
11.2017 - 03.2021
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted clients and managed appointment bookings using a scheduling book.
- Coordinated with stylists to ensure timely service delivery and client satisfaction.
- Maintained a clean and organized front desk area for a welcoming atmosphere.
- Processed payments and managed financial transactions accurately at the register.
- Developed positive relationships with clients to encourage repeat visits and referrals.
- Ensured all areas of the salon were clean and organized at all times.
Education
High School Diploma -
Baldwin-Whitehall High School
Baldwin, PA06-2020
Skills
- Record keeping
- Patient record maintenance
- Electronic scheduling
- Professional demeanor on telephone
- Effective multitasking
- Great active listening skills
- Problem solving
- Time management
- Safety protocol knowledge
- Verbal and written communication
Timeline
UPMC Scheduling Specialist, Associate
UPMC
04.2025 - Current
District Court 05-2-20, Court Clerk
Allegheny County Court Of Common Pleas
09.2023 - 04.2025
AP Team Lead
Walmart
03.2021 - 08.2023
Terylins Salon
Linda Donauer
11.2017 - 03.2021
High School Diploma -
Baldwin-Whitehall High School