Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kali Nunez

Nampa,ID

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience

Work History

Amazon Warehouse Associate

Amazon
07.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Amazon Warehouse Associate

Amazon
10.2022 - 07.2023
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Shopper

Walmart
10.2020 - 09.2022
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Selected best-quality perishable items such as meat and produce.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Sales Associate

Lowes Home Improvment
07.2020 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Hostess

Sizzler Steak House
09.2019 - 08.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Delivered pick-up and curbside orders to guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Active Duty Soldier

United States Army
08.2018 - 07.2019
  • Secured and protected military property, assets, and personnel.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Maintained armored vehicles.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.

Education

High School Diploma -

Columbia High School
Nampa
05.2018

Skills

Order Picking and Processing

  • Telephone Reception
  • Pallet Jack Operation
  • Hand Scanning
  • Quality Control
  • Wrapping and Boxing
  • Service Prioritization
  • Pos Operation
  • Train Employees
  • Greet Guests
  • Customer Preferences
  • Hygiene Standards

Timeline

Amazon Warehouse Associate

Amazon
07.2023 - Current

Amazon Warehouse Associate

Amazon
10.2022 - 07.2023

Shopper

Walmart
10.2020 - 09.2022

Sales Associate

Lowes Home Improvment
07.2020 - 09.2020

Hostess

Sizzler Steak House
09.2019 - 08.2020

Active Duty Soldier

United States Army
08.2018 - 07.2019

High School Diploma -

Columbia High School

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Kali Nunez