Summary
Overview
Work History
Education
Skills
Timeline
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Kali Purkey

Windsor,CA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

8
8
years of professional experience

Work History

Frozen Yogurt Shop Worker

Moxies Frozen Yogurt
09.2022 - 10.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Volunteer

Bayside Church Kids Camp
07.2022 - 07.2022
  • Organized and directed kids
  • Led groups of children safely through variety of camp activities.
  • Implemented camp activities fostering physical, social and emotional growth.
  • Utilized problem-solving skills to resolve camper conflicts.
  • Coordinated water sports, arts and crafts and performing arts activities for campers.
  • Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
  • Led programs for up to 10 children, from ages 5-9

Volunteer

Made Local Marketplace
10.2017 - 12.2020
  • Worked independently as a vendor for consignment jewelery
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Entrepreneur

08.2017 - 07.2023
  • I Mapped income generating strategies to grow revenue.
  • Created inventory to sell to customers online
  • Cliental would send images to me to promote online sales.

Volunteer

Bayside Santa Rosa Caffe
01.2017 - 12.2018
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.

Babysitter

Bayside Church Santa Rosa
01.2015 - 12.2016
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.

Education

High School Diploma -

Windsor High School
Windsor, CA
06.2024

Skills

  • Food and Beverage Service
  • Teamwork and Collaboration
  • Kitchen Safety Standards
  • Excellent Communication
  • Cash Register Operations
  • Customer Service

Timeline

Frozen Yogurt Shop Worker

Moxies Frozen Yogurt
09.2022 - 10.2022

Volunteer

Bayside Church Kids Camp
07.2022 - 07.2022

Volunteer

Made Local Marketplace
10.2017 - 12.2020

Entrepreneur

08.2017 - 07.2023

Volunteer

Bayside Santa Rosa Caffe
01.2017 - 12.2018

Babysitter

Bayside Church Santa Rosa
01.2015 - 12.2016

High School Diploma -

Windsor High School

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Kali Purkey