Kali Vining
Spokane,WA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Wildland Firefighter
Wildfire Defense Systems
04.2024 - Current
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Reduced wildfire damage to property by employing effective structure protection measures.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
Teacher
Spokane Public Schools
08.2021 - 06.2024
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Server
Texas Roadhouse
06.2021 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Para-educator-Behavior Intervention
Spokane Public School District
01.2018 - 06.2021
- Para-educator-Behavior Intervention – Hamblen Elementary (2018-2021)
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Barista
The Ridler Coffee Corner
04.2018 - 09.2020
- Teamwork
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Food Handling
Seasonal Wildland Firefighter
Department of Natural Resources
06.2015 - 09.2018
- Seasonal Wildland Firefighter-Arcadia District
- Certifications- Incident qualification, FFT2, CPR/First Aid
Server
Bishop Place Senior Living
10.2016 - 04.2017
- Customer Service
- Food Handling
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Group Fitness Instructor
Washington State University Rec Center
08.2016 - 04.2017
- Group Fitness Instructor
- Customer Service
- Public Speaking
Education
Elementary Education -
Washington State University
Bachelor of Arts - Elementary Education
Whitworth University
05.2021
High School Diploma -
Decatur High School
06.2014
Skills
- Serving
- High-volume dining
- Cash Handling
- Guest Engagement
- Teamwork
- Safe Food Handling
- Exceptional customer service
- De-escalation of stressful situations
- Managing conflict
- Strong Work Ethic
References
- Devin Bachman, Wildfire Defense Systems, (509)385-8975
- Kaylene Iltz, Spokane Public Schools, Supervisor, (509)768-7428
Timeline
Wildland Firefighter
Wildfire Defense Systems
04.2024 - Current
Teacher
Spokane Public Schools
08.2021 - 06.2024
Server
Texas Roadhouse
06.2021 - 06.2022
Barista
The Ridler Coffee Corner
04.2018 - 09.2020
Para-educator-Behavior Intervention
Spokane Public School District
01.2018 - 06.2021
Server
Bishop Place Senior Living
10.2016 - 04.2017
Group Fitness Instructor
Washington State University Rec Center
08.2016 - 04.2017
Seasonal Wildland Firefighter
Department of Natural Resources
06.2015 - 09.2018
High School Diploma -
Decatur High School
Elementary Education -
Washington State University
Bachelor of Arts - Elementary Education
Whitworth University
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