Kalia Briggs
Oklahoma City,OK
Summary
Compassionate and dedicated mental health professional with diverse experience in patient care coordination, therapeutic support, and program development. Skilled in fostering positive therapeutic relationships, collaborating with multidisciplinary teams, and ensuring the highest standard of care for clients. Pursuing a Master’s degree in Mental Health Counseling to further specialize in providing therapeutic services to individuals and families.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Recreational Coordinator
The Genesis Project
10.2021 - 07.2026
- Life and social skills group facilitator
- Design and coordinate engaging, inclusive recreational programs that promote health and wellness across diverse age groups.
- Develop program schedules, manage logistics, and oversee the execution of events. Supervise, train, and mentor staff and volunteers to deliver high-quality services.
- Collaborate with community partners to enhance program offerings and build supportive networks.
- Maintain safety protocols and ensure facilities and equipment meet health and safety standards.
- Manage program budgets, including cost estimation and resource allocation.
988 Suicide & Crisis Lifeline Counselor
Solar Crisis & Human Services
02.2025 - 11.2025
- Provide compassionate crisis counseling to individuals in emotional distress or at risk of suicide, offering immediate emotional support and active listening.
- Conduct comprehensive risk assessments to determine safety needs and appropriate interventions, including assessing for suicide risk, self-harm, and other mental health concerns.
- Develop and implement collaborative safety plans tailored to each caller’s unique circumstances and needs.
- Coordinate with emergency services and dispatch appropriate resources when immediate intervention is required. Provide short-term case management by connecting individuals to mental health resources, community services, and ongoing support.
- Document all interactions accurately, ensuring detailed records of assessments, interventions, and referrals while maintaining confidentiality and adhering to HIPAA regulations.
Care Coordinator II
Red Rock Behavioral Health Services
05.2019 - 05.2020
- Coordinated patient care plans, collaborating with healthcare providers to ensure integrated treatment.
- Conducted patient rounds to monitor care quality and progress.
- Educated patients and families on health conditions, treatment options, and medication adherence.
- Advocated for patients with insurance providers to secure necessary services.
- Managed patient files, scheduling, and administrative documentation.
Mental Health Technician II
Saint Anthony
05.2018 - 05.2019
- Monitored patient vital signs and documented changes in behavior or health status.
- Provided daily living assistance, including hygiene, grooming, and emotional support.
- Administered prescribed medications and supported patients in crisis situations.
- Assisted in behavioral interventions and maintained therapeutic boundaries.
- Documented patient interactions and progress accurately and promptly.
Education
B.S - Health Physical Education & Recreation
Langston University
Langston, OKM.S - Mental Health Counseling
Mid-America Christian University
Oklahoma City, OK09-2026
Skills
- Therapeutic communication
- Active listening
- Crisis intervention
- De-escalation
- Program development
- Program coordination
- Individual counseling
- Group counseling
- Client advocacy
- Behavioral health assessment
- Case management
- Care planning
- Trauma-informed care
- Motivational interviewing
- Safety management
- Risk management
- Documentation & Recordkeeping
- Patient education & Empowerment
- Interdisciplinary collaboration
- Confidentiality Ethical practice
- Cultural competence
- Group facilitator
- Progress tracking and documentation
Certification
- Cardiopulmonary Resuscitation (CPR)
- American Red Cross Developmental Disabilities Services Medication Administration Technician (DDSMAT) Frances Tuttle
- Systematic Training to Assist in the Recovery from Trauma (S.T.A.R.T.) The University of Oklahoma
Timeline
988 Suicide & Crisis Lifeline Counselor
Solar Crisis & Human Services
02.2025 - 11.2025
Recreational Coordinator
The Genesis Project
10.2021 - 07.2026
Care Coordinator II
Red Rock Behavioral Health Services
05.2019 - 05.2020
Mental Health Technician II
Saint Anthony
05.2018 - 05.2019
B.S - Health Physical Education & Recreation
Langston University
M.S - Mental Health Counseling
Mid-America Christian University