Kalia White
Rancho Palos Verdes,CA
Summary
With 8+ years of customer service one becomes a open person and details-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Deadline-driven person who focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
6
6
years of professional experience
Work History
Freelance Graphic Designer
Self-employed
San Pedro, CA
07.2020 - Current
- Created digital image files for use in digital and traditional printing methods.
- Contributed design ideas in early planning stages with customers and project managers.
- Applied knowledge of production to create high-quality images, using Adobe applications.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
- Designed website layouts, templates and unique branded looks.
- Designed creative digital displays used in on-line advertising for local businesses.
- Applied creative expertise to present marketing concepts.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Applied creative expertise to present marketing concepts
Store Associate
Smart&Final
San Pedro, CA
11.2021 - 08.2022
- Maintain stores section as assigned and may order, receive and stock merchandise using proper equipment, assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays.
- Set up advertising/promotional displays. Reviews invoices/bills for accuracy.
- Clean and maintain sanitation standards in all interior and exterior areas of store as directed by store management.
- Operate cash register, receives payment from customers, and makes change or processes check/charge/debit transactions. Processes cash and/or credit refunds, when approved by management.
- Verify customer eligibility when selling alcoholic beverages.
- Offer friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information.
- When requested, load customer purchases by assisting customers to their vehicles.
- Perform basic bookkeeping duties. Record lost/damaged goods and store supplies using appropriate tools.
- Receiving shipments, and then snipping and displaying our flowers.
- Topping up watering solutions to enhance our flowers' life spans.
- Providing occasion- advice.
- Logged reports, expenses, receipts, and sales in company database
Store Associate
CVS Health
St Louis, MO
09.2020 - 09.2021
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Focusing on customers by giving warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Maintaining sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Associate Cashier
Missouri Botanical Garden
St Louis, MO
03.2018 - 08.2019
- Handle cash, credit or check transactions with customers, Greet customers when entering or leaving establishment
- Food preparation, Performed sanitation duties, Advertising Goods.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Increased 50% sales by offering advice on purchases and promoting additional products.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered customer questions and helped find specific items
- Managed staffing levels to provide optimal support for cash register operations
- Increased sales by offering advice on purchases and promoting additional products
- Reconciled daily totals to maintain balanced and compliant ledgers
- Answered questions about store policies and addressed customer concerns
- Mentored new team members on sales software system operation
- Reviewed new promotions and monitored price changes
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Education
Bachelor of Arts - Graphic Design
Columbia College
Columbia, MO05.2021
Associate of Arts - Graphic Communications
St. Louis Community College
St Louis, MO05.2018
Skills
12 years of Customer Service
Adobe
- Illustrator
- InDesign
- Photoshop
Wordpress
Excellent Communication
Dependable and Responsible
Microsoft applications proficiency
Google Workspace
Teamwork and Collaboration
Timeline
Store Associate
Smart&Final
11.2021 - 08.2022
Store Associate
CVS Health
09.2020 - 09.2021
Freelance Graphic Designer
Self-employed
07.2020 - Current
Associate Cashier
Missouri Botanical Garden
03.2018 - 08.2019
Bachelor of Arts - Graphic Design
Columbia College
Associate of Arts - Graphic Communications
St. Louis Community College
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