Ka'Liah Gilliard
Las Vegas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Sphere Entertainment
Las Vegas
11.2023 - 02.2026
- Used pallet jacks to move items to and from warehouse locations.
- Preserved a safe work environment by maintaining clean workstations and a pallet area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using pallet jack or metal platform truck.
- Recognized defective material and reported issues to management.
- Provided training and guidance to new employees on safe working practices and procedures.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed weekly merchandise settlements exceeding $1M, ensuring accurate reconciliation of sales, credit card transactions, and tax calculations, Performed detailed data entry and data analysis, also analyzing discrepancies.
- Engaged in problem solving activities with all levels of staff when issues arose.
Retail Sales Associate Cashier
Lowes Home Improvment
Las Vegas
08.2022 - 03.2023
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Followed company safety regulations to maintain safe work environment .
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Promoted specific items to drive sales and achieve add-on purchases.
Retail Sales Associate
Champion
Las Vegas
09.2021 - 06.2022
- Greeted customers and offered assistance by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Processed payments and bagged items for customer check out.
- Utilized strong customer service skills to meet and exceed sale goals
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV06.2021
Some College (No Degree) - Associate of business
College of Southern Nevada
Las Vegas, NVSkills
- Organizational skills
- Strong communication and interpersonal skills
- Basic mathematics proficiency
- Problem-solving abilities
- Team leader
- Team training
- Microsoft Excel
- Microsoft outlook
- Loading and unloading operations
- Pallet jack operation
- Customer service excellence
- Cash handling expertise
- Time management
- Ability to lift 40 pounds
- Attention to detail
- Data entry and analysis
Timeline
Warehouse Worker
Sphere Entertainment
11.2023 - 02.2026
Retail Sales Associate Cashier
Lowes Home Improvment
08.2022 - 03.2023
Retail Sales Associate
Champion
09.2021 - 06.2022
High School Diploma -
Eldorado High School
Some College (No Degree) - Associate of business
College of Southern Nevada