Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Daimaru Japanese Steakhouse
Salina
10.2023 - Current
Managed building and staff accommodating up to 300 people, ensuring operational efficiency.
Supervise daily operations including assigning each server a weekly cleaning.
Implement customer feedback to enhance the dining experience.
Facilitated team meetings to set goals and proactively resolve issues, enhancing team alignment.
Enforce health and safety regulations to maintain a clean and safe work environment.
Provide guidance and support to new staff members on daily tasks, projects and objectives.
Resolve conflicts between team members and customers in an efficient manner.
conduct regular performance reviews for employees to identify the areas for improvement.
complete thorough closing shift functions to maintain a clean and organizational environment.
Remain common professional and stressful circumstances, and effectively diffuse tense situations.
Review complete completed work by employees to verify consistency, quality, and conformance.
Food Runner/ Server
Daimaru Japanese’s Steakhouse
Salina
09.2022 - 10.2023
Delivered food orders to tables in a fast paced dining environment.
Can organize 15+ orders and get them delivered in a timely manner.
Assists guests with the menu and special requests.
Monitored the dining room for guests needs and provided assistance as needed.
Collaborated with front and back of house to ensure and enhance overall guest experience.
Pre-bust tables so during peak hours I could efficiently and timely turn tables for the next guests.
Maintained cleanliness and organization throughout the shift.
Cleaned and sanitized work areas throughout the shift. Including, tables, chairs, my pens, and booths.
Ensured all orders before they leave the kitchen to ensure they are correct.
Host
Daimaru Japanese Steakhouse
Salina
09.2021 - 11.2022
Provided a friendly and inviting welcome to enhance guest experience.
Stay attentive to server availability and table turnover to quickly and fashionably seat guests.
Managed reservations to enhance seating flow and guest experience.
Scheduled reservations and communicated with servers and managers about large parties for optimal service preparation.
Assisted servers by delivering menus and beverages promptly.
Supported team members during peak hours to maintain service flow.
Monitored the dining area for cleanliness and organization throughout service.
Collaborated with front of house staff to move tables and adjust seating to accommodate to customers.
Coordinated with kitchen staff to accommodate special dietary requests from customers.
Processed cash and card payments from customers using a POS system.
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