Kaliah Worrell
Baltimore,Maryland
Summary
Patient-focused aide with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Rita's Ice
Baltimore, MD
04.2021 - 08.2021
- Provided excellent customer service by taking food orders, serving a variety of ice cream flavors, and efficiently handling cash transactions.
- Collaborated with a team of servers to ensure smooth operations and cleanliness of the ice cream shop.
- Served a wide range of ice cream flavors to customers while maintaining a friendly and engaging demeanor.
- Processed cash and credit card transactions accurately.
- Assisted in opening and closing procedures, including cleaning and sanitizing the ice cream shop.
- Managed inventory and restocked ice cream supplies as needed, ensuring uninterrupted service to customers
Crew Member
Burger King
Baltimore, MD
08.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Crew Member
McDonald's
Baltimore, MD
01.2022 - 03.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Warehouse Worker
Amazon
Baltimore, MD
03.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Dining Room Server
Oak Crest
Baltimore, MD
01.2023 - 03.2024
- Took orders and delivered food items to residents in main dining room.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Assisted in training new servers to uphold restaurant standards for quality service and efficient operations.
Hospitality Aide
Autumn Lake Healthcare
Baltimore, MD
03.2024 - Current
- Welcomes guests to facility, addressed complaints and found solutions to problems.
- Answers telephone calls and emails to assist customers in making reservations.
- Performs front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
- Maintains positive lobby presence, pleasantly greeting guests and employees.
Education
High School Diploma -
Overlea
Baltimore, MD06.2023
Skills
- Elderly care
- Appointment booking
- Food safety
- Cash handling proficiency
- Basic housekeeping
- First aid training
- Professionalism and etiquette
Certification
CPR Certified
Additional Information
References
Shon Reed(Amazon Manager)
410-218-6455
Timeline
Hospitality Aide
Autumn Lake Healthcare
03.2024 - Current
Dining Room Server
Oak Crest
01.2023 - 03.2024
Warehouse Worker
Amazon
03.2022 - 01.2023
Crew Member
McDonald's
01.2022 - 03.2022
Crew Member
Burger King
08.2021 - 12.2021
Team Member
Rita's Ice
04.2021 - 08.2021
High School Diploma -
Overlea