Kalia L. Burks

Enhance patient support networks through effective collaboration with multidisciplinary teams, including psychiatrists, psychologists, and nurses..

• Promote a safe and supportive therapeutic environment by establishing rapport with clients and maintaining strict confidentiality of personal information.
• Develop personalized treatment plans focusing on each client's unique situation and goals for up to 16 patients at a time.
• Conduct thorough assessments, identifying underlying issues contributing to clients'' behavioral health concerns.
• Maintains 80% and higher on physical fitness testing, exceeding demanding operational requirements and ensuring optimal performance under challenging circumstances.
• Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.

• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Generated increased sales revenue by 8% through effective lead generation and follow-up efforts 5 months in a row.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.

• Identified operational inefficiencies within the store's daily procedures and developed/implemented streamlined practices to enhance efficiency and effectiveness.
• Facilitated 12 team-building sessions aimed at fostering an inclusive and collaborative work environment.
• Reduced operational risks while organizing data to forecast performance trends.
• Managed budget implementations, employee reviews, training, schedules, and wage negotiations.

• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Assisted with inventory management, ensuring accurate counts and proper storage of products of over 100 items.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Streamlined store operations by organizing merchandise displays and restocking shelves promptly.

• Create an environment that facilitates the achievement of Youth Development Outcomes.
• Promote and stimulate daily learning center program participation as well as participation on designated national special event programs.
• Provide guidance and role modeling to more than 30 students through activities specific to Collegiate Track and Field Teams and student Athletes.

• Mentor freshman teammates in team culture and transitioning into Division 1 athletics and college life.
• Maintain a strong professional demeanor when representing the college during NCAA competitions.
• Developing foundation in leadership skills through professional development workshops and community service Volunteer Efforts.
• Increased team morale by demonstrating strong leadership skills and fostering a positive environment.

• Enhanced student understanding by implementing 3 creative activities and interactive teaching methods.
• Boosted class participation by designing engaging group projects and discussions.
• Implemented differentiated learning strategies, addressing individual student needs and abilities.
• Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.