Kaliana Hebel
Dublin,CA
Summary
Friendly and dedicated lead server with over five years of experience in bustling dining environments. Skilled in time management, inventory oversight, and training new servers to enhance customer satisfaction. Committed to ensuring smooth day-to-day operations and a positive dining experience for all guests. Well versed with standard food handling procedures and POS systems.
Overview
5
5
years of professional experience
Work History
Lead Sever
Scolaris' Good Eats
Alameda
08.2017 - 12.2022
- Expedited orders alongside kitchen staff, to ensure timely preparation and smooth service.
- Managed opening and closing duties to facilitate restaurant operations.
- Monitored customer satisfaction and addressed customer complaints.
- Trained new servers on menu items and customer service standards.
- Accurately handled payments and reconciled cash drawer.
- Oversaw cleanliness and organization of dining area throughout shifts.
- Monitored inventory levels of food items and alerted management when supplies were running low.
Reference:
Rafa Guzman Scolaris, General Manager (510) 332-2834
Education
Associates Degree - Nursing
Chabot-Las Positas
San Ramon 06-2027
Skills
- Time management
- Customer service
- Organized
- Leadership
- Inventory management
- Food and Beverage Service
- Menu Knowledge
- Problem Solving
- Interpersonal Communication
- Expo and Food Running
Languages
American Sign Language
Limited
Affiliations
Worship Member Brave Church
Reference: Elaine Lee, Worship Team Lead (510) 289-3066
Reference: Elaine Lee, Worship Team Lead (510) 289-3066
Timeline
Lead Sever
Scolaris' Good Eats
08.2017 - 12.2022
Associates Degree - Nursing
Chabot-Las Positas