Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Kitchen General Manager
Illegal petes
Denver, CO
09.2021 - 03.2024
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Developed and implemented kitchen policies, procedures and quality standards.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Inspected equipment regularly to identify necessary repairs or replacements.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Maintained budgeted food costs using tools within inventory management system.
Received, organized and rotated paper goods and food ingredients.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cook
Chipotle
Boardman, OH
04.2021 - 06.2021
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Checked quality of ingredients before use in order to ensure freshness.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Head Cook
A town Burgers and brews
Alliance, OH
02.2020 - 03.2021
Planned, prepared and cooked food items according to established recipes and standards.
Supervised kitchen staff in the preparation of all menu items, ensuring freshness and quality of ingredients.
Trained new kitchen personnel on proper cooking techniques, safety procedures and equipment use.
Maintained a clean working environment through regular cleaning and sanitizing of work areas, tools and equipment.
Established portion sizes for menu items to ensure consistent product quality while controlling costs.
Developed menus that included seasonal ingredients and special promotions.
Assisted in the development of new recipes, presentations, plating designs, garnishes and sauces.
Kept up-to-date with industry trends by attending culinary workshops and conferences.
Monitored food waste levels throughout shift operations to maintain cost efficiency.
Checked temperature readings for all refrigerators, freezers and ovens at beginning of each shift.
Adjusted cooking times based on volume of orders received during peak hours.
Assisted in food inventory and control while properly receiving and storing delivered items.
Performed end-of-day duties such as closing down kitchen equipment safely.
Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Set up workstations with needed ingredients, utensils and cooking equipment.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Prepared sandwiches, specialty items and custom orders to meet guest requests.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Modified standard recipes to address customer requests for substitutions or allergen concerns.
Grilled and deep fried various foods from meats to potatoes.
Assistant General Manager
Franks Family Restaurant
Alliance, OH
03.2019 - 02.2020
Managed daily operations of the store, including scheduling and supervising staff.
Ensured that customer service standards were met or exceeded at all times.
Monitored inventory levels and placed orders for new stock as needed.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Provided training, guidance, and support to staff members on proper procedures and policies.
Implemented safety protocols to protect both customers and employees from potential hazards.
Maintained accurate records of employee attendance, payroll information, sales figures.
Evaluated current processes within the store environment to identify areas of improvement.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Performed administrative tasks such as filing paperwork, preparing documents.
Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Organized special events such as promotions or fundraisers to drive business growth.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Delegated work to staff, setting priorities and goals.
Maintenance Crew Member
Mcdonalds, PDI FOODS
Canton, Ohio
06.2016 - 03.2019
Performed routine maintenance and repair of buildings, grounds, and equipment.
Inspected building interiors and exteriors for needed repairs or replacements.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Assisted with installation of new equipment when necessary.
Cleaned air conditioning units to ensure proper functioning.
Maintained inventory of tools and supplies used for repairs and maintenance projects.
Installed new locks on doors when requested by management staff.
Provided support to other crew members during large-scale maintenance tasks.
Removed debris from roofs and gutters to prevent water damage.
Cleared walkways of snow and ice during winter months.
Replaced door handles and hinges when necessary for security purposes.
Checked fire alarms regularly for proper operation.
Sealed cracks in concrete surfaces to protect against water damage.
Applied sealant around windowsills to keep out drafts and pests.
Notified management about necessary repairs or professional service needs for building operating systems.