Kalidevi Senthamarai

Playing Program Manager Role, managing 800+ member team spread across location and technologies. Certified Safe Agile professional. Having 20+ years of overall IT experience in Software Analysis, Design, Development, Implementation, Maintenance, Customization, Testing, Technology Consulting and Project Management Experience includes in Application Development, Application Reengineering and Maintenance of applications involving opensource technologies Contributed to Value Adds and Process improvements to the applications worked so far that have resulted in huge financial benefits to Clients and Effort Savings Managed Business Critical Development projects with end-to-end ownership of planning, execution, tracking and implementation across all phases of Software Development Life Cycle (SDLC) Participating in Project scoping starts from requirement gathering till signoff by all stoke holders for both functional and non-functional project requirements Participated in preparing of BCP(Business Continuity Planning) document, coordinated with respective functional and projects Point of Contacts, implemented the BCP testing Excellent Knowledge in Data Transition and Data Warehousing Projects Great working exposure in Credit Risk Management (Retail Banking & Cards), Banking Capital Marketing, Banking Event Management and ROI (Return on Investment) and PIMS(Patient Information Management System) Having good working exposure in various databases such as Teradata, Netezza, Oracle, SQL Server and MS-Access Good working experience in client places with two different clients in Australia. Excellent people management skills in managing multiple teams at the same time with different technologies Good communication and inter-personal skills Strong on Planning and organizing, team leadership, high commitment to assigned work Strong process awareness, analytical, design skills, problem-solving abilities and team motivating qualities

Comprehensive experience and proven track record in portfolio & program management, program delivery & governance, organizational change management, strategic planning & consulting, and client services of financial services clients Versatile global experience in managing digital transformations, product/process/system implementations, mergers/acquisitions, reengineering, business service transition & consolidations. Overall 24+ years of experience with 10+ years of managerial experience and managed up to 40+ DRs and portfolio size of up to 800. Skilled in managing geographically & culturally diversified programs/teams having worked from USA, and India. Managed more than 10 large scale programs showing consistent & satisfaction results and driving value creation and improvements.

• ECornell – Great Manager Program
• ECornell – AI Strategy
• Certified SAFE4.0 Agile professional
• Infosys Certified Professional in Quality Process
• Infosys Certified Professional in Data Warehousing and Data Modeling
• Infosys Certified Professional in Equities
• Infosys Certified Professional in PM Elite
• Infosys Certified Professional in De 201 DB Analysis and Design Certification
• Infosys Certified Professional in Foundation Course in Banking
• Infosys Certified Professional in Agile and Scrum Master

• Client: Leading Bank in America Role: Senior Project Manager
• Data Management Technologies [DMT] Data Management Technologies line of business helps the Bank to Discover and sanitize the sensitive data within Bank. Third Party data protection to ensure the Bank outbound data is discovered and sanitized with level of access to the data. Implement Privacy standards to the applications which are accessing internal and external URL/cloud systems from Bank environment. Automate the data validation process, provide reports to federal audit findings on the data classification and data sanitization.
• Investment Banking Solutions and Technology (IBST) IBST line of business caters to Portfolio Managers and Financial Advisors to perform various functions in the wealth management investments value chain – defining Investment Policy statements, wealth/financial planning, handling Tax payments, performing Portfolio Management, Model Management, Portfolio performance measurement, Order Management, oversight and regulatory reviews for the high net worth, ultra-high net worth, emerging wealth and Institutional client segments.
• EMAR for Global Marketing and Corporate Affairs Technology (GMCAT) LOB The Global Marketing and Corporate Affairs Technology (GMCAT) LOB is a global team that oversees and supports the Marketing Initiatives at Bank of America. The GBAM group of the GMCAT LOB wishes to create a centralized strategic Event and Attendee data analytics repository that supports standardized tracking and assessment of event success measures for the Marketing managed events across LOBs. The Events Measurement Analytics Repository (EMAR) has been developed with an objective of enabling the Marketing team to effectively aggregate client contacts and segmentation data from multiple LOBs to enhance and standardize event attendee analysis and prioritize client metrics to help ensure that event and conference programs directly align and support business and revenue growth goals.
• HR SIM Workday Program: Workday is a web-based ERP software tool for human capital management and financial management. Migration to Workday and implement the changes in Workday using Change Management process. Involved in overall Project Planning, Tracking & Reporting using Bank systems, tools and processes for workday changes
• Global Consumer Marketing: Providing development, Maintenance and Support for the Marketing applications like Mass Media Event System (MMES), Event Management System and Compliance related activities for other application.
• Transition 1 As part of Banks merger, to source merger back consumer and commercial account-level credit risk data into Enterprise Credit Risk Retail data. This is done by moving the data from mainframes to Teradata for processing and then moved to Enterprise credit Risk location for creating an extract file
• Transition 2 As part of Bank and LLL merger, Bank must develop a mechanism to accept LLL feeds of various independent SORs and SOAs, so as to meet the critical Legal Day 1 requirements of Corporate Treasury, Corporate Risk and Corporate Investments. Infosys collaborated with the LLL Bank Business Analyst team to derive the functional mapping between Bank and LLL Data elements, develop the application and loaded the data in Bank system, generate data for house reporting and feed the data to decision making process for the extension of credit and renewal of credit facilities. This helps the lending officers and relationship managers know aggregate Bank and LLL exposure levels for all commercial clients to determine the appropriate level of approvals required for commercial customers. Different initiatives in this Transition are as follows Single Sourcing - Source the LLL account level commercial and consumer loans and leases, investments and funding liabilities data into the W. Clearing House - Source the LLL and Bank combined data to display total TRE by ultimate family to support clearing house reporting. Consumer and Commercial Loans - Source the LLL account level commercial and consumer loans data for the Portsum reporting. V8 ECRIS Wholesale Loans - Source the Commercial Loans as per V8 Basel standards to ECRIS.
• Software Used: Mainframe, Teradata Responsibilities: Responsible for managing regional account vision, client relationship, strategy development and execution. Manage multiple client portfolios engaging with Sr. Client execs/portfolio leads to support implementation of their business roadmap using suitable technology and FS domain solutions. Strategize, plan and execute programs as per the client requirements. Analyze, evaluate, and mitigate delivery risks, assess program performance to help achieve expected business outcomes. Manage multiple projects & workstream leads, ensure teams are setup and enabled on time, monitor project health, interdependencies, resource allocation, budgets and change controls. Govern and oversee all Infosys programs ensuring all agreed quality & performance parameters are met and any execution issues are resolved. Been an integral part of establishing the regional footprint and setting up large global and diverse teams.
• Delivery management: Handling end to end program management including Business interactions, Estimate, Schedule, Execution and release management. Track, monitor and ensure that all the customer deliverables are delivered on time Ensure that SLAs targets are met and report SLA performance to the customer Conduct review meeting with the customer for the performance, deliverable and Service Levels
• Team Management: Identify the skill requirements and plan for skill development through internal and external trainings and certifications. Perform appraisals for the team members by reviewing their performance, providing feedback and guiding them to achieve the goal. Identify consistent performers and reward them through incentive program. Arrange for training and performance improvement programs for the team members performing below the expectations. Constantly review the performance, give feedback and help them grow.
• Talent Management: Review the staffing needs for the program. Fulfil the staffing based on the priorities through internal demand mappings and through external hiring. Talent Allocation and Utilization
• Financial Management: Project Financial management, Revenue forecasting and reporting to higher management Project billing and Invoicing Talent forecasting, planning and reporting
• Client: Victoria Hospital, Australia Role: Team Leader MAO: Medicare Australia Online The HIC (Health Insurance Commission) is a government body that provides a range of services to the Australian Health Care Industry. The HIC have developed an Application called HIC Online which offers a range of electronic services including: 1. Patient Eligibility Checking 2. Bulk Billing Claiming and Reporting 3. Department of Veterans Affairs (DVA) Claiming and Reporting 4. Inpatient Medical Claims Vendors who participate in HIC Online are provided with a HIC Online API to facilitate secure integration with the HIC Software Used: Visual Basic 6.0, SQL Server 7.0, XML Responsibilities: Developed Technical Specification document for all release Involved in preparation of Detailed Design documents Involved in Analysis and Design of new screens of application Conducted Code and Unit Test cases reviews Developed SQL Queries, Stored procedures and Functions for various functionalities Prepared Unit Test Case Document Involved in the UAT Support Involved in analysis of Performance and Production Issues & implementation of application at client place Managed project teams by assigning and monitoring tasks, developing and motivating team Involved in tracking the project status and reporting in status calls Communicated status, issues, and risks to project manager in a consistent, timely manner Managed Knowledge Acquisition through objective measurements and specific training
• Client: EpWorth Public, Australia Role: Team Leader Team Size: 12 PIMS: Patient Information management system The Patient information system is a product, which is able to customize the customer requirements. In this product the over all functionality of the hospital has been automated. When the patient is entered into the hospital, the patient’s electronic record has been created and that will be used for further activities like Consultation, Next appointment, admission, Theater activities and the follow-up plans. It includes the process of inpatient admission, bed allocation, and professional careers schedule for the inpatient. After admitting a patient, the ward or bed transfer with in the clinic or the multi-campus facility. The medical record module handles the details regarding the patient history, Investigations, Procedures taken to cure the problem and the details of the Provider spells. To maintain the outpatient appointment for clinician the outpatient appointment module has been introduced. Clinicians’ time schedule, reschedule of the visiting time, maximum appointment per slots and time take for each patient has been scheduled. Walk-in patient visiting activities also been implemented with this module. Software Used: Visual Basic 6.0, SQL Server 7.0, XML Responsibilities: Developed Technical Specification document for all release Involved in preparation of Detailed Design documents Involved in Analysis and Design of new screens of application Conducted Code and Unit Test cases reviews Developed SQL Queries, Stored procedures and Functions for various functionalities Prepared Unit Test Case Document Involved in the UAT Support Involved in analysis of Performance and Production Issues & implementation of application at client place Managed project teams by assigning and monitoring tasks, developing and motivating team Involved in tracking the project status and reporting in status calls
• Client: Hunter Hospital, Australia Role: Team Member Team Size: 6 This is the backend process of the Patient information management system. Whenever a patient avail a service from the hospital or from the clinic then the automatic bill posting being done for the patient based on the payment agreement with the insurance coverage. Based on the posted bills the system will generate an invoice for the patient and the insurance company and this will be carried over to the finance module. The billing module includes process of payments, refunds, interim bills and invoice reversal. Software Used: Visual Basic 6.0, SQL Server 7.0, XML Responsibilities: Developed Technical Specification document for all release Involved in preparation of Detailed Design documents Involved in Analysis and Design of new screens of application Involved in coding for key functionalities using VB & XML Developed SQL Queries, Stored procedures and Functions for various functionalities Prepared Unit Test Case Document