Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Hobbies
Timeline
Generic

Kalie Cosa

Camargo,IL

Summary

Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic. Motivated professional with background in ice cream service. Experience includes maintaining cleanliness of work areas, handling cash transactions and providing top-tier customer service. Strengths lie in ability to handle high volume orders, knowledge of various flavors and mixes, and excellent communication skills. Previously improved efficiency in serving process resulting in increased customer satisfaction.

Overview

Work History

Ice Cream Server

Sidney Dairy Barn
Sidney, IL
05.2022 - 09.2022
  • Greeted customers and provided menu information.
  • Operated cash register to collect payments from customers.
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Cleaned tables, chairs and dining areas after customer use.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Verified accuracy of order before serving it to customers.
  • Informed management of low stock items prior to running out completely.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Followed proper sanitation guidelines when handling food products.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

Education

Some College (No Degree) - Cosmetology

Lake Land College
Mattoon, IL

Skills

  • Payment Processing
  • Cash Handling
  • Brand Promotion
  • Stock Rotation
  • Suggestive Selling
  • Product Promotion
  • Quality Assurance
  • Order Taking
  • Supply Restocking
  • Customer Engagement
  • Sanitization
  • Teamwork
  • Handling Complaints

Affiliations

  • I go hunting
  • I did volleyball most of my High school years

Accomplishments

  • I got multiple scholarships from various businesses
  • I had honors my entire high school career

Hobbies

  • I love hunting
  • shopping

Timeline

Ice Cream Server

Sidney Dairy Barn
05.2022 - 09.2022

Some College (No Degree) - Cosmetology

Lake Land College
Kalie Cosa