Kalie Craddock
Monroe,MI
Summary
Dynamic professional with a proven track record at Wallside Windows, excelling in lead qualification and data entry. Recognized for meticulous attention to detail and reliability, I fostered customer relationships that drove business growth while enhancing filing systems for improved accuracy. Committed to delivering exceptional support and achieving results.
Overview
3
3
years of professional experience
Work History
Leads Specialist
Wallside Windows
Taylor, MI
06.2024 - Current
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Kept detailed records of daily activities through online customer database.
File Clerk
Wallside Windows
Taylor, MI
06.2022 - Current
- Organized and maintained physical and electronic filing systems for improved accessibility.
- Assisted team members by providing timely access to requested documents.
- Supported data entry tasks to maintain accurate records in filing systems.
- Trained new staff on filing protocols to ensure adherence to best practices.
- Collaborated with IT to enhance digital filing systems for better user experience.
- Developed guidelines for confidential document handling to ensure data security.
- Examined, categorized, and sorted incoming documents.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
Education
High School Diploma -
Melvindale High School
Melvindale, MISkills
- Data entry proficiency
- File/records maintenance
- Accuracy and precision
- Meticulous attention to detail
- Document scanning
- Lead qualification
- Salesforce proficiency
- Problem-solving
- Attention to detail
- Reliability
Timeline
Leads Specialist
Wallside Windows
06.2024 - Current
File Clerk
Wallside Windows
06.2022 - Current
High School Diploma -
Melvindale High School