Kalie Eighmy

• Gained knowledge of company policies, protocols and processes.
• Handled day-to-day customer or client questions via telephone or email.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
• Analyzed customer feedback to identify areas for improvement.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.

Child care of two year old twins; boy and girl. I watch the children from 6 am to 4 pm. I feed them breakfast and lunch, we have learning and play then I put them down for their afternoon nap.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Taking orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take actions to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction.