Summary
Overview
Work History
Education
Skills
Timeline
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Kalie Hensley

Loudon,TN

Summary

Hardworking and passionate job seeker with strong communication skills eager to provide great customer services to help team achieve company goals. My goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Planning and Code Enforcement Office

Loudon County
07.2020 - Current
  • Work with building contractors and property owners through the process of obtaining build permits.
  • Work with building contractors and property owners to outline actions required to bring structures in compliance with relevant code regulations.
  • Work with costumers money to generate permits.
  • Strong communication skills via call and emails.
  • Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.

Eye Technician

Tennessee Eye Care
01.2019 - 07.2020
  • Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
  • Streamlined clinic operations by managing patient appointments, records, and insurance verification processes.
  • Delivered accurate diagnostic testing results by closely following established protocols and using advanced ophthalmic equipment.
  • Supported office administration tasks such as billing, coding, and maintaining electronic medical records for seamless patient care coordination.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.

Restaurant Food Server

Aubrey's Restaurant
01.2015 - 01.2019
  • Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.

Education

High School Diploma -

Loudon High School
Loudon, TN
05.2018

Skills

  • Customer service skills
  • Documentation skills
  • Critical Thinking
  • Data Entry
  • Professional telephone demeanor
  • Goal-Driven
  • Goal-Oriented
  • Strong Communication and Interpersonal Skills

Timeline

Planning and Code Enforcement Office

Loudon County
07.2020 - Current

Eye Technician

Tennessee Eye Care
01.2019 - 07.2020

Restaurant Food Server

Aubrey's Restaurant
01.2015 - 01.2019

High School Diploma -

Loudon High School

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Kalie Hensley