Kalie Malone
Marquette,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Culver's Team Member
Culver's Restaurant
3033 US Hwy 41 W, Marquette, MI 49855
11.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed and managed relationships with customers to increase customer loyalty.
Teacher's Aide/Camp Counselor
Neighborhood Learning Center
Purcellville, VA
05.2023 - Current
- Enforced rules for behavior and procedures to maintain order among class.
- Supervised children on field trips to maintain safety and foster cultural learning experiences.
- Sorted and shelved books to help manage materials and free up teachers for more important work.
- Assisted in developing programs and activities to drive improvements in students' academics.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assisted teachers with lesson preparation and curriculum implementation.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Buffet Server
tldoffice@nmu.edu
Marquette, MI
02.2023 - 05.2023
- Assisted in maintaining cleanliness of dining area to meet health and safety standards.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Assisted team members with cleaning designated areas, delivering beverages and restocking buffet dishes.
- Welcomed guests to dining area and established warm and friendly rapport.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Noted timing of meal progression, keeping kitchen staff informed.
Concessions Cashier/Food Runner
tldoffice@nmu.edu
Marquette, MI
02.2023 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Washington High School
Charles Town, WV05.2022
Skills
- Classroom Technology
- Relationship Building
- Individualized Educational Plans
- Verbal and Written Communication
- Individual Student Assistance
- Teacher Support and Collaboration
- Dependable and Cooperative
- Food Production Processes
- Stocking and Replenishing
- Multitasking and Organization
- Customer Relations
- Payment Processing
- Food and Beverage Service
- Engaging Personality
- Cleaning and Sanitizing
- Customer Service
- Food Service
- Fine Dining Service
- Buffet Setup and Takedown
- Service-Oriented
- Customer Transactions
Timeline
Culver's Team Member
Culver's Restaurant
11.2023 - Current
Teacher's Aide/Camp Counselor
Neighborhood Learning Center
05.2023 - Current
Buffet Server
tldoffice@nmu.edu
02.2023 - 05.2023
Concessions Cashier/Food Runner
tldoffice@nmu.edu
02.2023 - 05.2023
High School Diploma -
Washington High School