Kalie Novay
Bolivar,TN
Summary
Professional with extensive hands-on experience in multiple fields. Demonstrates strong problem-solving skills, technical expertise in diagnostics, and commitment to quality workmanship. Highly reliable team player, adaptable to changing needs, and focused on delivering results that exceed expectations. Recognized for effective collaboration and maintaining high standards in every task.
Overview
2
2
years of professional experience
Work History
Mechanic/Parts Coordinator
64 Auto Repair
10.2024 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Repaired and replaced worn and damaged components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Receptionist
Memphis Physical Therapy
06.2023 - 10.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
- Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
Parts/Service Crew Member
Family Leisure
08.2022 - 12.2022
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
No Degree - Psychology
University of Memphis
Memphis, TNHigh School Diploma -
Bartlett High School
Bartlett, TN05-2021
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Mechanical systems
- Customer service
- Cash handling and management
- Packaging and labeling
- Heavy lifting
- Quality assurance
- Microsoft Excel
- Payment processing
- Call management
- Product knowledge
Timeline
Mechanic/Parts Coordinator
64 Auto Repair
10.2024 - Current
Receptionist
Memphis Physical Therapy
06.2023 - 10.2024
Parts/Service Crew Member
Family Leisure
08.2022 - 12.2022
No Degree - Psychology
University of Memphis
High School Diploma -
Bartlett High School
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