Kalie Patterson
Huntington Beach,CA
Summary
Serviced-focused and Collaborative leader dedicated to delivering positive customer experiences to promote loyalty and repeat business. Determined to grow with a promising agency while creating a healthy conductive work environment. Im a detail Oriented leader with sound judgment, good planning abilities and interpersonal communication strengths. The goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills.
Overview
13
13
years of professional experience
Work History
General Manager
Stumpy's Hatchet House
12.2021 - Current
- Overseeing daily business operations, developing and implementing growth strategies, ordering supplies and equipment as needed, hiring employees
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Shift Leader
Nothing Bundt Cakes
08.2016 - 12.2021
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Training and onboarding new employees, maintaining stock levels
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
Joann
07.2015 - 08.2016
- Fabric consultant role. Managed monthly inventory, maintaining store shrink, uniquely assisting customers with all their crafting needs
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Office Assistant
AQS Heating and Air
06.2011 - 05.2015
- Keeping an inventory of office supplies and ordering new supplies as needed, using QuickBooks for accounts receivable maintaining and updating files
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Partial course work completed - Liberal Arts And General Studies
Orange Coast College
Costa Mesa, CA06.2017
High School Diploma -
San Jacinto High School
06.2012
Skills
Knowledge of medical terminology Ability to multitask, be assertive, personable, dependable, prompt, and have effective problem solving skills I am also able to accept responsibilities in a positive manner Leadership abilities and customer service skills Computer literacy to include typing 50 WPM, QuickBooks
Timeline
General Manager
Stumpy's Hatchet House
12.2021 - Current
Shift Leader
Nothing Bundt Cakes
08.2016 - 12.2021
Sales Associate
Joann
07.2015 - 08.2016
Office Assistant
AQS Heating and Air
06.2011 - 05.2015
Partial course work completed - Liberal Arts And General Studies
Orange Coast College
High School Diploma -
San Jacinto High School
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