Summary
Overview
Work History
Education
Skills
Timeline
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Kalil Simmons

Phoenix,AZ

Summary

Several years of customer service experience . Excellent resolving problems, attention to detail and organizational skills. Eager to contribute to team success through hard work. Committed to worksite safety and client/customer satisfaction.

Overview

3
3
years of professional experience

Work History

Amazon Delivery Diver

Amazon
Phoenix, AZ
08.2023 - Current
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Assisted with customer requests and answered questions to improve satisfaction.

Park Ranger Assistance (seasonal)

Phoenix Zoo
Phoenix, AZ
10.2022 - 02.2024
  • Conducted regular patrols throughout the park grounds to monitor activity levels.
  • Identifies potential criminal activity in parking lot and Zoo areas
  • Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Investigates suspicious activities, completing detail incident/accident reports.

Merchandiser

Kalil Bottling
Phoenix, AZ
03.2022 - 08.2022
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.
  • Maintained a clean and organized work environment at all times.
  • Provided exceptional customer service to ensure customer satisfaction.

Sales Associate/Manager on Duty

Rack Rooms Shoe Store
Phoenix, AZ
09.2021 - 02.2022
  • Supervised staff in the daily operations of the store.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Maintained accurate records of all sales transactions using a POS system.
  • Conducted training sessions for new sales associates.
  • Implemented effective loss prevention measures to reduce shrinkage levels.

Guest Service Representative

Suns Legacy Partners
Phoenix, AZ
03.2021 - 05.2021
  • Respond to guest questions in a courteous and professional matter
  • Assist guest to their seats or any other area within the arena
  • Assist with ADA transportation for guest as needed
  • Prevented unauthorized access to areas within the arena
  • Resolved guest complaints in a professional manner.

Education

High School Diploma -

Mountain Pointe High School
Phoenix, AZ
05-2020

Skills

  • Attention to Detail
  • Adaptability and Flexibility
  • Excellent Communication Verbal and Written
  • Reliability
  • Problem-Solving Aptitude
  • Active Listening
  • Customer Service
  • Self Motivation

Timeline

Amazon Delivery Diver

Amazon
08.2023 - Current

Park Ranger Assistance (seasonal)

Phoenix Zoo
10.2022 - 02.2024

Merchandiser

Kalil Bottling
03.2022 - 08.2022

Sales Associate/Manager on Duty

Rack Rooms Shoe Store
09.2021 - 02.2022

Guest Service Representative

Suns Legacy Partners
03.2021 - 05.2021

High School Diploma -

Mountain Pointe High School

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Kalil Simmons