Summary
Overview
Work History
Education
Skills
Date Available
Affiliations
Accomplishments
Work Preference
Timeline
Generic
Kalin Branch
Open To Work

Kalin Branch

McKinney,TX

Summary

With over five years of experience in leadership and a commitment to operational excellence (and 8.5 years of customer-facing experience), I have developed a strong ability to align business goals with employee engagement, talent development, and performance strategies. In my current role as Floral Manager at Market Street by The Star in Frisco, I lead a team of 10 to 12, overseeing scheduling, conflict resolution, training, and performance coaching. I have successfully boosted sales by more than 20% by fostering a culture of accountability and collaboration, while ensuring that team members feel valued and supported in their roles. These experiences have strengthened my ability to lead others, address workforce challenges, and deliver strategic solutions that improve both employee satisfaction, and business outcomes.

Overview

8
8
years of professional experience

Work History

Freelance Event Florist

Self
DFW, TX
08.2022 - Current
  • Design custom floral arrangements for weddings and special events.
  • Delivered and set up flower arrangements for banquets, weddings and funerals.
  • Work with independent florists and venue managers to ensure the success of the event.

Floral Manager

Market Street
Frisco, TX
08.2022 - Current
  • Manage a team of 10 to 12.
  • Consistently created and executed plans to drive sales, and successfully increased our overall and weekly department profitability since taking the position.
  • Manage a monthly budget exceeding $100,000.
  • Train and mentor staff to provide elevated customer service and uphold brand standards.
  • Manage inventory, ordering, and vendor communications to ensure product quality and timely delivery for all events.
  • Utilize Google, Microsoft, Oracle, and company programs daily.
  • Attend weekly meetings, conference calls, and one-on-ones.
  • Count inventory monthly.
  • Design and arrange floral creations for weddings, events, and everyday occasions.
  • Created promotional materials such as flyers or brochures that highlighted new products or services offered.
  • Assisted customers in selecting appropriate floral arrangements based on their needs and preferences.
  • Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
  • Organized special events such as weddings or funerals; designed flower arrangements according to client specifications. Hold consultations and create pricing quotes.

Assistant Floral Manager

Market Street
McKinney, TX
01.2021 - 08.2022
  • Supported department and district management, including scheduling, budgeting, ordering, merchandising, and customer service.
  • Consistently assumed full managerial duties; demonstrating leadership, and operational excellence.
  • Developed strong leadership and conflict resolution skills, and learned best business practices.
  • Learn how to work with and lead all different personality types and ages.
  • Maintained a clean working environment at all times to ensure maximum productivity levels were achieved.
  • Coordinated floral arrangements for special events and seasonal displays.
  • Assisted in maintaining floral inventory and ensuring fresh stock availability.
  • Resolved customer complaints quickly and efficiently while maintaining positive relationships.

Job Coach

Valiant Services
McKinney, Texas
06.2021 - 12.2021
  • Assisted clients in identifying career goals and employment opportunities.
  • Provided interview coaching to enhance client confidence and skills.
  • Collaborated with employers to understand hiring requirements and job openings.
  • Conducted assessments to evaluate client skills and readiness for employment.
  • Traveled to work locations to provide hands-on training, direct supervision and support to participants.
  • Conducted individualized assessments of client abilities, interests, and needs.
  • Mentored program participants by answering questions and directing throughout work shift.

Floral Clerk & Designer

Market Street
McKinney, TX
06.2020 - 01.2021
  • Maintained & Upheld Safety & cleanliness standards for the department
  • Provided superior customer service, recommended the best blooms based on guest preference and offered up on my knowledge for floral pairings/suggestions
  • Fulfilled up to 30 orders a day, making designs for custom & everyday orders
  • Took orders in person and over the phone, and processed payments
  • In charge of merchandising displays & restocking department to maintain visual appeal & fullness
  • Balloon Artiste

Bagger/Cashier/Streetside

Market Street
McKinney, TX
03.2017 - 06.2020
  • Rotated through multiple roles, developing strong customer service, cash handling, and operational skills.
  • Supported the floral department with merchandising, preparation, and seasonal promotions.
  • Handling & proper storage of perishable products
  • Guest Interaction and service from the checkout to the car
  • Online payment processing

Education

High School -

McKinney North High School
McKinney, TX
05-2019

Some College (No Degree) - Sales And Marketing

Collin College
McKinney, TX

Skills

  • Budget management
  • High-end customer service and client relations
  • Sales growth and revenue optimization
  • Team leadership and staff development
  • Inventory and operations management
  • Problem solving and conflict resolution
  • Floral design
  • Event planning
  • Problem solving
  • Effective communication
  • Attention to detail
  • Organization
  • Time management
  • Honesty
  • Strong work ethic and coachability

Date Available

09/20/2025

Affiliations

-Play the flute

-Black belt in martial arts

-Teaching myself to play the keyboard

-Love spending time with my family, friends, and loved ones

-Enjoy being outdoors hiking or at the lake

-Floral design creative

Accomplishments

  • Received an award for outstanding regional performance at the end of my first year as a manager.
  • Working towards a degree while working full time
  • Significantly increased sales % in the past three years since becoming manager at my location

Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Salary Range

$45000/yr - $100000/yr

Important To Me

Career advancementCompany CultureWork-life balancePaid time off

Timeline

Freelance Event Florist

Self
08.2022 - Current

Floral Manager

Market Street
08.2022 - Current

Job Coach

Valiant Services
06.2021 - 12.2021

Assistant Floral Manager

Market Street
01.2021 - 08.2022

Floral Clerk & Designer

Market Street
06.2020 - 01.2021

Bagger/Cashier/Streetside

Market Street
03.2017 - 06.2020

High School -

McKinney North High School

Some College (No Degree) - Sales And Marketing

Collin College

Similar Profiles

CREATE PROFILE