Kalin Salman
Little Rock,AR
Summary
Skills to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, teamwork, and problem-solving. Motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
13
13
years of professional experience
Work History
Travel Advocate
Travel With Friends
Little Rock, AR
05.2023 - Current
- Act as point of contact for assigned tours
- Set up hosts with tour resources, website login, maintain regular contact, etc
- Answer customer questions and process registrations and payments as needed
- Help equip groups for successful group travel by utilizing company provided resources
- Communicate tours deadlines with hosts and any updates pertinent to their group
- Keep in contact with other departments (air, ground, supervisors) with necessary customer/host deviations, cancellations, and preferences
- Contribute to ongoing processes and resources as needed
Head Girl's Coach
Arkansas Dream Center
Little Rock, AR
05.2021 - 05.2023
- Increased emotional and physical strength, and life skills through practices
- Developed daily group plans and adjusted to meet various game situations
- Educated kids on nutrition and positive life choices for better health and performance
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Maintained energy and enthusiasm in a fast-paced environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to kids, handled challenging situations with ease
- Helped very troubled kids from different backgrounds and with varying issues
- Included de-escalating situations, maintaining proper health and home needs
- Educated kids on available services and processes to engage in programs
- Cleaning and stocking/supply organizational experience
Social Media & Volunteer Coordinator. HR Assistant
Arkansas Dream Center
Little Rock
04.2019 - 05.2021
- Increased customer engagement through social media
- Developed marketing creative content, for social media pages
- Monitored online presence of the company's brand to engage with users and strengthen customer relationships
- Analyzed and reported social media and online marketing campaign results
- Created videos and managed a YouTube channel to strengthen the company reputation
- Engaged online audiences by placing strong focus on volunteer support and responding to inquiries and comments timely and knowledgeably
Sales Associate
Kroger
Little Rock, AR
10.2019 - 01.2021
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Greeted customers, helped locate merchandise and suggested suitable options
- Stocked merchandise, clearly labeling items, and arrangement
- Built customer loyalty and retention by delivering excellent shopping experiences
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns
- Monitored customers for signs of security concerns and escalated issues to management
- Cleaned, closed and secured store at the end of shift
Caregiver/Family Services
Church at Rock Creek
Little Rock
09.2016 - 06.2019
- Company Overview: The Children's Home Guardian, a foster home for newborns -18 year olds
- Helped troubled kids from different backgrounds and with varying issues
- Included de-escalating situations, maintaining proper health and home needs
- Oversaw day-to-day activities of kids in facility
- Improved kids' coping with routine life activities such as educational skills and life responsibilities
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
- Maintained energy and enthusiasm in a fast-paced environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- The Children's Home Guardian, a foster home for newborns -18 year olds
Front End Manager
Whimsy Cookie Company
Little Rock
01.2018 - 11.2018
- Promoted to Front End Manager less than 2 months after starting
- Developed and implemented robust training and mentoring strategies
- Took stock and inventory
- Trained and supported front end team
- Communicated with the manager and bakers and decorators
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Motivated employees to perform at peak productivity with morale-boosting programs
- Evaluated employee performance and made recommendations for improvements
- Managed shelf inventory and customer-focused loss prevention strategies
Kennel Tech
Briarwood Animal Hospital
Little Rock
07.2017 - 12.2017
- Made sure all of the boarding animals were fed, taken outside, and watched after
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
- Kept animals clean and free of contaminants to promote optimal health
- Kept cages, kennels, play yards and grooming areas neat and clean
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs
Student Intern
Church at Rock Creek
Little Rock
07.2016 - 07.2017
- Worked as a team to plan many events for our students, met with students, sorted through many loads of supplies
- Prepared meeting rooms and materials and recorded important information
- Provided clerical support, addressing routine and special requirements
- Sorted, organized and maintained files
- Gained operational knowledge and supported departmental needs
- Planned, prepared and participated in weekly meetings and events
- Assisted with projects by applying strong analytical skills and studies
- Developed social media content for Twitter, Instagram and Facebook
Research Analyst, and Assistant to Manager of Operations
DSG Consulting
Little Rock
06.2014 - 08.2015
- Assistant to the Manager of Operations/HR
- Along with being at the front desk, I sorted an abundance of important and confidential documents, and invoices
- Also used Microsoft Word and Excel
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations
- Helped the team meet regulatory requirements by coordinating documentation and filings
- Developed and maintained operational guidelines for staff
- Performed valid and accurate market research for DSG Consulting
Grounds Crew Associate
John Brown University
Siloam Springs, AR
08.2011 - 05.2014
- We worked on cleaning up the campus, planting flowers and gathering trash
- Reviewed plans and designs to verify completeness of grounds work
- Trimmed greenery, shrubs and hedges to maintain uniform appearance
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health
- Rearranged planting beds and flower gardens seasonally
- Operated landscaping equipment with focus on safety and machine longevity
Education
BA - Intercultural Studies
John Brown University
Siloam Springs, AR12.2015
Skills
- Effective Communication
- Strong Relationship Building
- Creative and analytical thinking
- Conflict Resolution
- Client Support Services
- Personalized Coaching
- Office Administration Expertise
- B2B Sales
- Project management
- Diverse Travel Background
- Photography/Videography Editing programs
- Client Representation
- Document filing
- Analytical Reasoning
References
References available upon request.
Timeline
Travel Advocate
Travel With Friends
05.2023 - Current
Head Girl's Coach
Arkansas Dream Center
05.2021 - 05.2023
Sales Associate
Kroger
10.2019 - 01.2021
Social Media & Volunteer Coordinator. HR Assistant
Arkansas Dream Center
04.2019 - 05.2021
Front End Manager
Whimsy Cookie Company
01.2018 - 11.2018
Kennel Tech
Briarwood Animal Hospital
07.2017 - 12.2017
Caregiver/Family Services
Church at Rock Creek
09.2016 - 06.2019
Student Intern
Church at Rock Creek
07.2016 - 07.2017
Research Analyst, and Assistant to Manager of Operations
DSG Consulting
06.2014 - 08.2015
Grounds Crew Associate
John Brown University
08.2011 - 05.2014
BA - Intercultural Studies
John Brown University
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