Kalina Pastenes
Lakewood
Summary
People- focused professional with 10 years of experience in customer service, leadership, and food service environments; as well as 6+ years experience working in childcare. Previous experience in serving, customer service, and professional kitchen environments has helped develop the ability to multitask, stay calm under pressure, and provide excellent service in fast-paced settings. Strong organizational and communication skills with the natural ability to build positive relationships. Currently seeking opportunities outside of the childcare industry to expand professional experience, grow new skills, and transition into a new career path.
Overview
11
11
years of professional experience
Work History
Pre-K Teacher & Childcare Chef
KinderCare
Tacoma, WA
10.2019 - Current
- Developed engaging lesson plans promoting early childhood development and learning objectives.
- Implemented assessment tools to evaluate student progress and tailor instructional strategies accordingly.
- Led initiatives for curriculum enhancement based on current educational research and child development theories.
- Fostered a nurturing environment encouraging social, emotional, and cognitive growth among students.
- Prepared nutritious meals, accommodating dietary restrictions and preferences of children.
- Maintained cleanliness and safety standards in kitchen environment to ensure compliance with health regulations.
Assistant Floor Manager, Server
Silk Thai Cafe
Tacoma, WA
08.2018 - 10.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Managed cash and credit transactions accurately, maintaining financial integrity.
- Maintained cleanliness and organization of dining area according to health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained and mentored staff on menu offerings and customer engagement techniques.
Shift Lead
AMC Theaters
Lakewood, WA
09.2015 - 08.2018
- Supervised team of associates to ensure efficient operations and excellent guest service.
- Trained new employees on policies, procedures, and customer service standards.
- Managed daily shift activities, ensuring adherence to safety protocols and operational guidelines.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Mount Tahoma High School
TacomaSkills
- Early childhood education
- Curriculum planning
- Meal preparation
- Menu planning
- Food safety and sanitation
- First Aid/ CPR Certified
Timeline
Pre-K Teacher & Childcare Chef
KinderCare
10.2019 - Current
Assistant Floor Manager, Server
Silk Thai Cafe
08.2018 - 10.2019
Shift Lead
AMC Theaters
09.2015 - 08.2018
High School Diploma -
Mount Tahoma High School