Kalinah Tallase
Las Vegas
Overview
5
5
years of professional experience
Work History
Processor Assistant
Amazon - VGT2
Las Vegas
10.2024 - Current
- Orchestrated end-to-end daily floor operations by leading and supporting multiple critical Inbound roles including: Fluid Load, Receive Clerk, PMTs, and Pre-sort, to hit strict daily TCC and PID goals.
- Collaborated across cross-functional departments to optimize building flow, analyzing throughput data to balance workloads across the entire warehouse and maintain a consistent daily volume of 50k–80k
- Championed team development and leadership, mentoring five associates through technical and operational workflows to successfully secure their promotions to Process Assistants
Receiving Clerk
Amazon
Las Vegas
10.2024 - Current
- Maintained daily production metrics within Excel and Quip, generating reports, executing CUT compliance above 90%, and dwelling trailer reports to provide leadership with visibility into quarterly results.
- Spearheaded operational strategies that drove a 28% increase in performance metrics, leading the BHN shift to become the highest-performing team in CUT compliance.
- Optimized daily logistics to achieve 50k–80k PID carton volume, utilizing data filtering to analyze trailer backlogs and strategically place high unit/sort density trailers to dock doors.
- Executed deep-dive audits of yard metrics and Amazon’s backlog systems, reconciling problem-solved trailers to ensure data accuracy and yard utilization below 50%.
Inbound Problem Solver
Amazon - VGT2
Las Vegas
08.2023 - 10.2024
- POC for Quality, auditing quarterly in Inbound and Outbound recording pile, backlog metrics while onboarding and training new associates.
- Utilized internal data applications and inventory tools to systematically reduce Inbound pile counts, manage product defects, and resolve discrepancies
Customer Retention Manager
Integrity Credit Corporation
Las Vegas
04.2021 - 08.2023
- Managed data migration and pipeline integrity by auditing, importing, and compiling high-volume client records within the CRM; maintained a clean database that supported the seamless tracking and closing of 40–50 loans monthly.
- Leveraged CRM data mining techniques to streamline lead flow and segment client data, optimizing automated communication workflows and maximizing customer retention.
- Monitored and analyzed cross-platform performance metrics across email campaigns and digital platforms (Facebook, Instagram, Zillow), utilizing data insights to sustain customer engagement rates at or above 10%.
- Collaborated with external software providers to build and integrate an efficient analytics and marketing tech stack, while creating documentation and training team members on complex software to optimize daily workflows.
Education
Certificate - Data Analytics
C1 Amazon Data Analytics
Remote09-2026
Bachelor of Arts - Art Education
California State University, Los Angeles
Los Angeles, CA12-2019
Skills
- Data Visualization & Business Intelligence: Tableau, Google Looker Studio, QuickSite
- Data Analysis & Software: Microsoft Excel (VBA/Macros, Advanced Formulas), Quip
- CRM & Database Systems: BnTouch, Total Expert, Bonzo, Loan Officer AI, Usherpa
- Methodologies: Data Cleaning, Reporting & Dashboards, Customer Data Integrity, Business Process Automation
Timeline
Processor Assistant
Amazon - VGT2
10.2024 - Current
Receiving Clerk
Amazon
10.2024 - Current
Inbound Problem Solver
Amazon - VGT2
08.2023 - 10.2024
Customer Retention Manager
Integrity Credit Corporation
04.2021 - 08.2023
Certificate - Data Analytics
C1 Amazon Data Analytics
Bachelor of Arts - Art Education
California State University, Los Angeles