KaLisa Kimble
Memphis,TN
Summary
Experienced Training Specialist focused on maximizing employee performance, team productivity and quality assurance with effective training programs.
Overview
16
16
years of professional experience
Work History
Dog Trainer
PetSmart
12.2021 - Current
- Employ positive reinforcement with animals using "clicker-training" method, voice rewards, and food rewards.
- Evaluate animals to determine temperaments, abilities, and aptitude for training.
- Instruct owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Watch dogs for triggers, signs of aggression, and pack behaviors to formulate possible solutions.
- Consult with owners to discuss behavioral concerns and determine final goals.
- Maintains a clean training arena for group classes.
- Confer with owners about methods for continuing training and reinforcing methods taught in classes.
Project Director
SNAP, Equus Workforce Solutions
12.2019 - 04.2021
- Provided leadership, budget/fiscal management oversight, manage assigned staff, and monitored performance management
- Ensured compliance to meet or exceed contractual expectations while responsibly achieving the mission and vision, ensuring efficiency and effectiveness of the operation
- Developed and maintained effective relationships with customers, including the funding agency and area employers
- Ensured compliance with contractual and program requirements
- Ensured a positive customer experience for all internal and external customers
- Evaluated the performance and impact of the organization and staff in meeting objectives and delivery of services; performed Quality Assurance and Quality Monitoring
- Managed human resource responsibilities such as hiring, coaching, and disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director
- Ensured all requisite training is delivered appropriately, providing effective training and support and supervising staff performance
- Ensured proper practices regarding record keeping, control systems, and proper reporting
- Fostered a motivational, collaborative, and innovative work environment
- Administered policies and procedures in accordance with company, funder, and program standards
- Responded timely and fully to all funder and company requests for information and reports
- Presented information on project and company activities and progress as invited or required at meetings and conferences
- Other duties as assigned
SNAP Career Specialist
Labor and Workforce Development
04.2015 - 12.2019
- Communicated with prospective candidates regarding program participation
- Responsible for scheduling of orientation sessions for prospective candidates
- Coordinated program participant reentry to work or educational arenas
- Responsible for communication with DHS regarding compliance status of program participants
- Responsible for keeping system updated with participant progress and activities via
- Microsoft Office and Outlook
- Coordinated job fairs for third party vendors and program participants engagement
- Responsible for marketing program to third party vendors for program sponsorship
- Regularly Traveled and facilitated training for other State program centers.
Lead Behavior Counselor
Youth Villages
03.2014 - 03.2015
- Responsible for mentoring, teaching life skills and provide physical daily care for assigned children
- Developed and facilitated child treatment plans
- Conduct daily documentation such as contact, milieu and precautionary notes
- Responsible for client transports, recreation therapy with children and conducted group, 1 on 1 counseling sessions.
Administrative Clerk
Reliance Claims Service, LLC
10.2005 - 02.2014
- Performed clerical functions such as preparing and distributed correspondence, arranging conference calls, and scheduling meeting
- Assisted with accounts receivable/payables, operated multi-line phone/ voicemail systems
- Maintained proficiency on Microsoft Office and Outlook programs.
Education
B.A. - Criminology & Criminal Justice
University of Memphis
Memphis, TN12.2013
Skills
- Microsoft office
- Google Workspace
- Workforce Development
- Complex Problem-Solving
- Employee Orientation
- Performance Management
- Customer service
- Administrative experience
- Employee Evaluation
- Computer literacy
- Documentation review
- Communication skills
Timeline
Dog Trainer
PetSmart
12.2021 - Current
Project Director
SNAP, Equus Workforce Solutions
12.2019 - 04.2021
SNAP Career Specialist
Labor and Workforce Development
04.2015 - 12.2019
Lead Behavior Counselor
Youth Villages
03.2014 - 03.2015
Administrative Clerk
Reliance Claims Service, LLC
10.2005 - 02.2014
B.A. - Criminology & Criminal Justice
University of Memphis
Similar Profiles
Jessica SorrellJessica Sorrell
Manager at PetsmartManager at Petsmart
Callista BrownCallista Brown
Professional Dog Bather at PetsmartProfessional Dog Bather at Petsmart
Elizabeth WelschElizabeth Welsch
Retail Sales Associate at PetsmartRetail Sales Associate at Petsmart
Chloe RomeroChloe Romero
Sales Associate/Pet Ambassador at PetsmartSales Associate/Pet Ambassador at Petsmart
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis