Kalisa Mcfadden

• Executed general housekeeping duties, including dusting, vacuuming, and mopping.
• Cleaned and disinfected bathrooms to maintain hygiene standards.
• Stripped all dirty linens to ensure fresh presentation in units.
• Reported damages and missing items to management for prompt resolution.
• Addressed maintenance needs by notifying management of required repairs.
• Cleared trash and debris from bins and pool areas to uphold cleanliness.
• Delivered exceptional customer service to enhance guest experience.
• Managed laundry tasks, ensuring timely availability of clean linens.

• Greet and engage customers to create a welcoming atmosphere.

• Understand customer needs and recommend suitable products.

• Process transactions, handle payments, and issue receipts.

• Handle returns, exchanges, and customer complaints professionally.

• Maintain store cleanliness and organize product displays.

• Restock shelves and assist in inventory management.

• Stay informed about product features, promotions, and policies.

• Collaborate with team members to achieve sales targets and goals.

• Conducted thorough inspections of assigned properties, including kitchens and patios, to ensure adherence to cleanliness standards.
• Identified maintenance issues and submitted corresponding work orders for resolution.
• Provided cleaning services for units when required to maintain quality.
• Distributed houseware and linens to guests and cleaning personnel efficiently.
• Documented security concerns, damage incidents, thefts, and lost items for proper follow-up.
• Processed soiled owner linens through housekeeping laundry for cleaning.
• Supported training programs for new hires to enhance team performance.
• Worked alongside housekeeping manager to develop schedules for pieceworkers based on occupancy needs.