Kalisha Fisher John
Children’s community services
Brooklyn,NY
6
years of professional experience
Takes initiative on entry-level responsibilities and contributes to team goals through reliable support.
Adapts quickly, communicates clearly, works well without close supervision, and learns new tasks fast.
Work History
Residential Aide
2 Years- Cares DHS System
- Personal Intake to new families joining our facility
- Prepare meals for families
- Crib checks , Night checks to make sure everyone that was apart of the house hold was accounted for listed in the case file.
- Maintained accurate record of resident care services and reported any changes in condition to supervisor.
P.S 272
8 Months- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Read books aloud to small groups or individual children.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Assisted children in development of social, communication and problem-solving skills.
Office Assistant
6 Months- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained business records by updating customer information.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Patient Service Representative
8 Months- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Maintained a clean and organized reception area.
- Answered incoming calls in a professional manner.
- Ensured all necessary paperwork was completed prior to patient visits.
- Performed administrative duties such as filing, faxing, photocopying.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
Education
High School Diploma
High School Diploma
Skills
Eligibility Determination
System updates
Appointment Scheduling
Appointment confirmation
Patient Intake
Insurance Verification
Payment Collection
Scheduling appointments
Mental health support
Client advocacy
Group management
Administration and management
Written communication
Case management
Cares
Program planning
Community outreach
Patient assessment
Timeline
Residential Aide
Children’s community services
08.2019 - 08.2021Read More
P.S 272
Teachers assistant
09.2017 - 05.2018Read More
Office Assistant
Caroline Alexander
11.2016 - 05.2017Read More
Patient Service Representative
Lenox Hill Radiology
07.2015 - 03.2016Read More
High School For Service And Learning At Erasmus
High School Diploma
Read More
Berkeley College
High School Diploma
Read More