KALISHA MARTINEZ
Egg Harbor City
Summary
Motivated and adaptable professional seeking a position
to expand skills and contribute to organizational success. Known for strong communication, problem-solving, and organizational abilities with a commitment to customer service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist / Appointment Coordinator
Therapeutic Self-Care Mental Health Counseling Center
Galloway
11.2024 - 05.2025
- Scheduled and managed client appointments for multiple providers.
- Verified client insurance coverage and documented information in system.
- Greeted and welcomed clients in a professional and friendly manner.
- Maintained organized front desk operations and provided general administrative support.
Administrative Assistant
Orlando Freightliner
Orlando
01.2023 - 10.2024
- Provided administrative and clerical support to ensure efficient office operations.
- Managed schedules, documentation, and assisted with communication across departments.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
Receptionist / Clerk
Florida Energy Water & Air
Orlando
09.2021 - 01.2023
- Answered multi-line phones and assisted clients with inquiries.
- Performed data entry, document scanning, filing, and managed mail handling.
- Monitored visitor logbooks to ensure that only authorized personnel enter the premises.
- Prepared documents such as invoices, memos, letters, reports. using Microsoft Office applications.
- Assisted customers with inquiries regarding products or services offered by the company.
- Greeted visitors and provided them with information about the company's services.
Security Officer
Prudential Security of PA
York
03.2021 - 09.2021
- Monitored surveillance systems and conducted building patrols.
- Maintained safety protocols and incident reports.
- Received supervisor training and gained experience leading patrol schedules, briefing officers, and ensuring shift transitions were executed smoothly.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Enforced access control measures in accordance with established procedures.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Housekeeper
Faith Friendship Ministries
York
06.2020 - 09.2020
- Maintained cleanliness and hygiene of facility areas within set timeframes.
- Addressed guest needs with professionalism and courtesy.
Education
Cosmetology Certificate -
York County School of Technology
York, PA06.2021
High School Diploma -
Dallastown Area High School
York, PA06-2021
Skills
- Bilingual: fluent in English and Spanish
- Microsoft Word
- Microsoft Excel
- Strong customer service
- Strong communication skills
- Dispatch support
- Clerical support
- Organizational skills
- Time management skills
- Problem solving
- Adaptability
- Cash handling experience
- Team player
- Leadership potential
- Appointment scheduling
- Office administration
- Data entry
- Positive and professional
Certification
- Nail Tech Certificate of Completion
- High School Diploma
Skills Highlights
- Bilingual: Fluent in English & Spanish
- Microsoft Word & Excel
- Strong Customer Service & Communication Skills
- Dispatch & Clerical Support
- Organizational & Time Management Skills
- Problem Solving & Adaptability
- Cash Handling Experience
- Team Player with Leadership Potential
Timeline
Receptionist / Appointment Coordinator
Therapeutic Self-Care Mental Health Counseling Center
11.2024 - 05.2025
Administrative Assistant
Orlando Freightliner
01.2023 - 10.2024
Receptionist / Clerk
Florida Energy Water & Air
09.2021 - 01.2023
Security Officer
Prudential Security of PA
03.2021 - 09.2021
Housekeeper
Faith Friendship Ministries
06.2020 - 09.2020
Cosmetology Certificate -
York County School of Technology
High School Diploma -
Dallastown Area High School
Similar Profiles
Cheril EllingsonCheril Ellingson
Associate Psychotherapist at The Soho Center For Mental Health CounselingAssociate Psychotherapist at The Soho Center For Mental Health Counseling
Bryson IvyBryson Ivy
Organizer Volunteer at Horizon Health Counseling And Mental HealthOrganizer Volunteer at Horizon Health Counseling And Mental Health
Emily RentasEmily Rentas
Psychotherapist, Trainer and Consultant at Solstice Mental Health Counseling Services PLLCPsychotherapist, Trainer and Consultant at Solstice Mental Health Counseling Services PLLC
Richard FordRichard Ford
Office Attendant at State of New JerseyOffice Attendant at State of New Jersey
Barbara BushBarbara Bush
Medical Receptionist at Coastal Physical Therapy & WellnessMedical Receptionist at Coastal Physical Therapy & Wellness