Kalissa Heihn
Oakley,CA
Summary
Dynamic and results-oriented professional with a proven track record in photography and customer service. Expert in managing tight deadlines, working well under pressure, and fostering strong leadership through clear communication and professionalism. Skilled in advanced computer applications and known for a collaborative attitude. Detail-oriented, organized, and meticulous employee. Enthusiastic team player ready to contribute to district success.
Overview
6
6
years of professional experience
Work History
Photographer
Self Employed Business
11.2022 - Current
- Successfully manage all aspects of the business, including client relations, marketing, budgeting, and scheduling, leading to increased clientele and revenue growth.
- Interact and serve clients in the community with unique needs and visions, ensuring a high level of satisfaction.
- Clear communication with about 15 unique clients a week via in-person, call, and/or email developing strong relationships and maintaining professionalism.
- Create personalized detailed timeline planning under tight deadlines, demonstrating strong time management skills and consistent execution.
Front of House Shift Leader
Sideboard Neighborhood Kitchen And Coffee Bar
03.2022 - 05.2024
- Increased customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Streamlined front-of-house operations for over $10,000 daily sales for improved efficiency and guest experience.
- Collaborated with management to establish performance metrics, setting high standards for the team''s success.
- Ensured compliance with health department regulations, maintaining consistently high scores on inspections.
Student Recreation Fitness Leader/Supervisor
Joseph L. Alioto Recreation Facility
01.2019 - 05.2022
- Instructed members and small groups of 5-10 on proper techniques for exercise and equipment.
- Utilized digital record keeping, processes and procedures as outlined by supervisor.
- Implemented successful marketing campaigns that increased awareness about the gym''s services within the local community.
- Optimized workout plans for clients based on their progress, adjusting as necessary to maintain motivation and results.
Education
Bachelor of Science - Kinesiology
Saint Mary's College of California
Moraga, CA05-2022
Skills
- Superb attention to detail
- Collaborative Attitude
- Group leadership
- Personable and friendly
- Advanced computer skills
- Detailed Lesson Planning/Organization
Timeline
Photographer
Self Employed Business
11.2022 - Current
Front of House Shift Leader
Sideboard Neighborhood Kitchen And Coffee Bar
03.2022 - 05.2024
Student Recreation Fitness Leader/Supervisor
Joseph L. Alioto Recreation Facility
01.2019 - 05.2022
Bachelor of Science - Kinesiology
Saint Mary's College of California
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