Summary
Overview
Work History
Education
Skills
Timeline
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Kalissa Jackson

Dothan

Summary

Dynamic and results-driven professional with a proven track record at Academy Sports and Outdoors in inventory management and logistics. Adept at project planning and critical thinking, I excel in enhancing operational efficiency and customer satisfaction. Recognized for leadership and a friendly demeanor, I consistently deliver exceptional service and successful event execution.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills& Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Fulfillment & Logistics

Academy Sports and Outdoors
10.2024 - Current



  • Inventory Management:Tracking and managing stock levels, ensuring accurate records, and potentially forecasting inventory needs.
  • Picking and Packing:Locating and retrieving items from storage, preparing them for shipment, and ensuring proper packaging.
  • Shipping and Delivery:Coordinating with shipping providers, tracking shipments, and ensuring timely delivery.
  • Returns Management:Handling customer returns, exchanges, and potentially managing damaged goods.
  • Order Processing:Receiving and managing customer orders, often through a system like an inventory management system.

Cashier Team Lead

Homegoods Stores
09.2021 - 07.2023
  • Restocked and organized merchandise in front lanes.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Increased customer loyalty and retention.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Monitored areas for security issues and safety hazards.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Event Assistant

Elegant Designs LLC
01.2020 - 08.2021
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Developed integrated event strategies and conducted on-site events management and follow-up after events.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.
  • Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Directed team to set up and keep banquet space clean and presentable for guests.
  • Performed event coordination for larger parties and gatherings.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as 300 guests.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Oversaw event operations to keep running smoothly.
  • Helped organize and manage successful events with attendance of over 300 people.

Education

Bachelor of Science - Medical Social Work

Auburn University Montgomery
Montgomery, AL
12-2027

High School Diploma -

Dothan High
Dothan, AL
05-2023

Skills

  • Friendly, positive attitude
  • Computer skills
  • Project planning
  • Verbal communication
  • Flexible and adaptable
  • Multitasking Abilities
  • Critical thinking
  • Leadership
  • Written communication

Timeline

Fulfillment & Logistics

Academy Sports and Outdoors
10.2024 - Current

Cashier Team Lead

Homegoods Stores
09.2021 - 07.2023

Event Assistant

Elegant Designs LLC
01.2020 - 08.2021

Bachelor of Science - Medical Social Work

Auburn University Montgomery

High School Diploma -

Dothan High

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