Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Kalista Bancroft

Ovid

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Marketing and Communications Intern

Alma College
12.2024 - Current
  • Assisted in the development and execution of marketing strategies for Alma College’s events.
  • Created engaging content for various communication channels, including social media, newsletters, and the college website.
  • Supported the coordination of promotional campaigns, increasing event awareness and student engagement.
  • Conducted market research to help identify trends, assess campaign effectiveness, and optimize communication strategies. * Helped manage and monitor social media accounts, increasing follower engagement and online presence.
  • Assisted with internal communications, ensuring alignment of messaging across platforms.
  • Participated in planning and executing on-campus events, contributing to overall branding and event success.

Registrar Student Assistant

Alma College
09.2024 - Current
  • Updated computer system with latest information to keep records current and accurate
  • Improved data integrity by conducting regular audits of student records and making necessary corrections
  • Answered and managed incoming and outgoing phone calls while recording accurate messages for distribution to office staff

Server

Tipsy Cow
12.2022 - Current
  • Serve customers efficiently, ensuring satisfaction and resolving issues promptly
  • Train new servers, enhancing team performance and service quality
  • Process transactions accurately, maintaining financial integrity
  • Collaborate with staff to streamline operations and improve customer experience
  • Managed high-volume customer service, enhancing dining experiences through attentive order-taking and efficient POS operation
  • Greeted customers, answered questions, and recommended specials to increase profits
  • Responded efficiently to guest inquiries and complaints in a professional manner

Sandwich Artist

SUBWAY Restaurants
07.2021 - 05.2022
  • Completed opening, closing and shift change tasks by following company guidelines
  • Maintained cleanliness of work area throughout shift
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher
  • Verified that prepared food met quality standards prior to serving it to customers

Education

Bachelor of Arts - Business Leadership and Management

Alma College
Alma, MI
12-2025

Skills

  • Exceptional Customer Service
  • Strong Work Ethic
  • Time Management
  • Adaptability
  • Community engagement
  • Microsoft Office proficiency
  • Teamwork and collaboration
  • Organizational skills

Certification

Certified tax prep volunteer for the VITA program

Activities

Former member of Alma College Volleyball team

Timeline

Marketing and Communications Intern

Alma College
12.2024 - Current

Registrar Student Assistant

Alma College
09.2024 - Current

Server

Tipsy Cow
12.2022 - Current

Sandwich Artist

SUBWAY Restaurants
07.2021 - 05.2022

Bachelor of Arts - Business Leadership and Management

Alma College

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Kalista Bancroft