Kaliya Bonner
Pennsville
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Federal Taphouse
02.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
The Tavern Restaurant
09.2021 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Domino’s
05.2021 - 08.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assistant Manager
Pat’s Pizza
05.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA05.2025
High School Diploma -
Pennsville Memorial High School
Pennsville, NJ06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Sales expertise
- Order Accuracy
- Dining area maintenance
- Tableside Etiquette
Certification
- ABC Training - May 2024
- RAMP Training - September 2021
Timeline
Server
Federal Taphouse
02.2024 - Current
Server
The Tavern Restaurant
09.2021 - 01.2024
Assistant Manager
Domino’s
05.2021 - 08.2023
Assistant Manager
Pat’s Pizza
05.2020 - 05.2021
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
High School Diploma -
Pennsville Memorial High School
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