Kaliyah Smith
Chicago,IL
Summary
Results-oriented professional with strong team management and customer service skills. Proven ability to streamline processes and enhance office operations, ensuring deadlines are met and customer inquiries are resolved promptly.
Overview
3
3
years of professional experience
Work History
Wesco Senior Associate
WESCO
Alsip, Illinois
08.2024 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Set specific goals for projects to measure progress and evaluate end results.
- Assist With Sales Phone Calls
- Picking, Packing, Consolidate Orders.
- Update Tracker to insure accuracy of orders progress
Administrative Clerk
Inisght
Hammond, Indiana
06.2023 - 05.2024
- Managed daily office operations and maintained organized filing systems.
- Utilized office software to create documents and manage data entry tasks.
- Communicated effectively with clients and vendors to address inquiries promptly.
- Creating Idocs for outbound sales order
Education
Office Management - Office Management
California State Polytechnic University, Pomona
Pomona, CA04-2020
High School Diploma -
Jonesboro High School
Jonesboro, GA05-2017
Skills
- Team management
- Project coordination
- Customer relationship management
- Data entry accuracy
- Order processing
- Sales support
References
References available upon request.
Timeline
Wesco Senior Associate
WESCO
08.2024 - Current
Administrative Clerk
Inisght
06.2023 - 05.2024
Office Management - Office Management
California State Polytechnic University, Pomona
High School Diploma -
Jonesboro High School