Kaliyan Pech

• Cared for multiple children at once at various ages
• Worked overnights and assisted children in getting ready for school
• Played games, worked on puzzles, and read books to young children
• Curated different age appropriate learning activities and crafts
• Organized and cleaned home after activities by picking up toys and straightening up play room
• Prepared healthy, age-appropriate snacks and meals
• Helped children learn how to complete small chores appropriate for age level
• Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods
• Promoted good behavior by using positive reinforcement techniques
• Led indoor and outdoor activities to entertain and occupy children
• Handled emergencies calmly and efficiently while following established safety protocols provided by the parents
• Assisted older kids with homework, school projects and chores

• Provide friendly customer service while remaining calm during periods of high volume

• Memorize over 50 menu items including rotating specials and seasonal offerings to give customized recommendations to customers

• Warmly greet new and regular customers developing relationships resulting in customer loyalty

• Quickly and successfully resolve conflict regarding customers, resulting in customer satisfaction 100% of the time

• Proficient in independently opening and closing

• Strong proficiency in cash register operations

• Maintained a clean and organized workspace for optimal productivity and safety.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, commercial ovens, and other equipment.
• Trained new employees and current employees to open and close
• Assisted in inventory management by placing inventory orders twice a week along with reorganizing and putting inventory away

• Provide friendly customer service while remaining calm during periods of high volume

• Memorize over 50 menu items including rotating specials and seasonal offerings to give customized recommendations to customers

• Warmly greet new and regular customers developing relationships resulting in customer loyalty

• Quickly and successfully resolve conflict regarding customers, resulting in customer satisfaction 100% of the time

• Proficient in independently opening

• Strong proficiency in cash register operations

• Maintained a clean and organized workspace for optimal productivity and safety
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, commercial ovens, and other equipment.
• Assisted in inventory management by reorganizing and putting inventory away

• Contributed to coordinating an event called Speechapolooza for a Principles of Public Relations course

• Successfully brought another brand/company in to draw more people into the event

• Wrote press releases for the event and sent out emails to Liberal Arts professors to share with their students

• Designed the poster used to advertise the event