K'Aliyha Herron
Fort Worth,Tx
Summary
Organized and detail-oriented professional seeking to apply administrative and clerical skills in a healthcare setting. Committed to providing efficient scheduling and support to ensure smooth operations and quality patient care.
Overview
7
7
years of professional experience
Work History
Lead Assistant Coordinator
Realty.com
Houston, Texas
04.2024 - Current
- Assist leads on finding their dream homes
- Conduct market research
- Work from home independently but still apart of a collaborative team
- Providing excellent customer service while communicating and putting them in touch with their local realtor that can assist them further
- Scheduling Call Backs with client and Lead
- Notate and highlight any modifications clients want in new home: Price Range, Property Type, Purchase Date, etc
Server
Turkey Leg Hut
Houston, TX
07.2022 - 04.2024
- Provide unwavering and exceptional customer service, ensuring the needs of our celebrity guests are met with professionalism and courtesy
- Maintain a people-friendly and approachable demeanor, fostering a warm and inviting atmosphere that keeps customers coming back
- Exhibit a coachable spirit, continuously seeking feedback to improve my service skills and adapt to the evolving demands of high-profile clientele
- Contribute to creating a positive atmosphere through a cheerful attitude and adaptability, ensuring each guest's experience is memorable
Staff Member
HOOTERS
Houston, TX
06.2021 - 07.2022
- Consistently delivered exceptional customer service by engaging with patrons, addressing their needs, and ensuring their dining experience exceeded expectations
- Cultivated a people-friendly environment, welcoming customers with a friendly smile and attentive service
- Demonstrated coachability by learning and adapting to the unique Hooters atmosphere, consistently improving my performance
- Acted as an atmosphere changer, bringing positive energy to the restaurant and enhancing the overall dining experience
Assisted Living Caregiver
Beacon Hill
Lombard, IL
05.2020 - 04.2021
- Provided exceptional customer service as a server, making diners feel valued and comfortable.
- Ensure the safety and comfort for residents and customers.
- Created a people-friendly atmosphere by establishing rapport with customers and colleagues, and promoting a positive dining environment.
- Displayed a coachable spirit, quickly adapting to new tasks, and ensuring smooth operation in the culinary team.
- Actively contributed to a pleasant atmosphere, turning each dining experience into a delightful memory for our customers.
Crew Member
Wendy's
Oakbrook Terrace, IL
05.2019 - 10.2019
- Consistently offered exceptional customer service by assisting patrons, taking orders, and ensuring their satisfaction
- Maintained a people-friendly disposition, establishing a welcoming environment for customers, fostering repeat visits
- Showed coachability by swiftly mastering the open and closing procedures and adapting to changing work requirements
- Contributed to an upbeat and positive atmosphere, brightening the dining experience for patrons
Staff Member
Noodles and Company
Oakbrook Terrace, IL
04.2018 - 07.2018
- Provided exceptional customer service, ensuring that patrons received prompt and courteous attention
- Fostered a people-friendly atmosphere by creating a welcoming ambiance and engaging with customers in a friendly manner
- Demonstrated coachability by adapting to cashier responsibilities and enhancing overall dining experiences
- Actively contributed to a positive atmosphere, enhancing the overall customer experience with a friendly and helpful attitude
Education
Youth Volunteer Program - Eye and Dialysis Clinics
EDWARD HINES Jr. VA HOSPITAL
07.2016
Dual Credit College Courses - Keyboarding
College of DuPage
Dual Credit Courses - College Algebra
Elmhurst College
Skills
- Excellent time management
- Proofreading
- Computer skills
- Proficiency in software applications (Word, Excel, Outlook)
- Organized /Planner
- Strong written and verbal communication skill
- Effective problem solver
- Dedication to providing outstanding customer service
Timeline
Lead Assistant Coordinator
Realty.com
04.2024 - Current
Server
Turkey Leg Hut
07.2022 - 04.2024
Staff Member
HOOTERS
06.2021 - 07.2022
Assisted Living Caregiver
Beacon Hill
05.2020 - 04.2021
Crew Member
Wendy's
05.2019 - 10.2019
Staff Member
Noodles and Company
04.2018 - 07.2018
Youth Volunteer Program - Eye and Dialysis Clinics
EDWARD HINES Jr. VA HOSPITAL
Dual Credit College Courses - Keyboarding
College of DuPage
Dual Credit Courses - College Algebra
Elmhurst College
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