Kaliyl Pearson

• Operations Leadership
  Led operations for Lumber Hardware and Building Materials, ensuring SOP compliance. Managed daily operations to ensure efficiency and productivity.
• Sales & Profitability
  Increased profits by setting ambitious sales goals, motivating staff, and prioritizing customer service. Analyzed sales data and market trends to adapt strategies and maximize profitability.
• Inventory & Merchandising
  Managed inventory and stock levels, coordinating with the receiving department. Oversaw storewide merchandising to maintain operational excellence.
• Team Leadership & Development
  Provided leadership and training to new hires on company programs. Delegated tasks to promote development opportunities and set clear priorities. Led team meetings, fostering open communication and feedback.
• Budget & Financial Management
  Set and controlled departmental budgets, managing expenses to meet financial goals. Conducted department walkthroughs to address issues like cleanliness and inadequate stock levels.
• Employee Relations & Coaching
  Addressed employee issues and conflicts, offering feedback, input, and coaching. Conducted performance reviews to enhance team performance and professional growth.
• Customer Service & Satisfaction
  Resolved customer complaints in a timely manner and connected with customers to optimize operations based on feedback.
• Cross-Department Collaboration
  Coordinated cross-departmental initiatives to improve business performance, ensuring alignment across teams.
• Safety & Compliance
  Enforced safety rules and policies to protect employees and minimize company liability.
• Previous Roles at The Home Depot In order

Lot Attendant

Garden Opener

Head Cashier

Appliance/Roaming Specialist

Service Desk/Delivery Associate

Garden Recovery

Department Supervisor for D26/27/89

Department Supervisor D21/22/25 (Current)

• Analyzed operational processes and recommended improvements to enhance efficiency.
• Maintained confidentiality of sensitive information related to personnel matters.
• Organized client meetings to provide project updates.
• Supervised administrative staff, delegating tasks and managing workload distribution.
• Processed payroll and managed employee records, ensuring compliance with legal requirements.
• Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.