Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Best braiding services of 2020 and 2022 in the city of Austin
Timeline
Generic

Kalizeta Belem

Hair Braider
Leander

Summary

Versatile Hair Braider and Salon Owner with a proven track record at Shell Oil, enhancing client retention through exceptional customer service and creative hair designs. Skilled in braiding techniques and social media promotion, I increased salon clientele by over 300 through referrals. Demonstrates strong leadership in staff training and a commitment to continuous learning and quality service.

Overview

7
7
years of professional experience
2
2
Certifications
1
1
Language

Work History

Hair Braider/Hair Salon Owner

Self-employeed
04.2020 - Current
  • Designed flattering natural styles for variety of face shapes.
  • Promoted salon offerings through social media platforms, driving awareness and generating new leads.
  • Brought in over 300 clients to salon through referrals.
  • Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
  • Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
  • Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
  • Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
  • Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
  • Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
  • Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
  • Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
  • Supported and kept in touch with clients to accomplish 100% repeat clientele.
  • Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
  • Pampered clients to increase repeat business.
  • Streamlined appointment scheduling and reduced no-shows through effective communication with clients.
  • Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
  • Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.

Sales Operator at Shell Canada

Shell Oil
01.2018 - 04.2020
  • Launched incentive programs targeted at existing customers which resulted in higher retention rates while also attracting new clientele.
  • Analyzed market trends and competition to inform pricing strategies, resulting in improved profit margins.
  • Provided exceptional after-sales support, fostering long-term customer loyalty and repeat business.
  • Assisted in the development of promotional materials such as brochures or advertisements that contributed towards raising brand visibility in the marketplace.
  • Managed a portfolio of key accounts, maintaining strong relationships that led to increased revenue over time.
  • Collaborated closely with other departments, such as marketing or logistics, to ensure seamless delivery of goods and services while also maintaining a positive company image.

Education

Associate of Applied Science - Engineering

Austin Community College
Austin, TX
05.2001 -

Skills

Hair smoothing skills

Braiding techniques

Creative vision

Styling tools proficiency

Client consultation

Social media promotion

Continuing education

Protective styles

Quick learner

Customer consultation

Relationship building and management

Staff management

Strong leader

Marketing

Training and development

Appointment coordination

Salon maintenance

Outstanding customer service

Customer consulting

Teamwork

Accomplishments

  • Exemplary Attendance Award in 2018.
  • Supervised team of 10 staff members.
  • Achieved customer easy booking by introducing online booking for their appointments .
  • Achieved customer satisfaction through effectively helping with problem solving and prompt communication.

Certification

Project Management and Leadership

Interests

Ma

Best braiding services of 2020 and 2022 in the city of Austin

I was elected best braider and got 2 awards for it. It was an honor and a privilege to have been considered.

Timeline

Hair Braider/Hair Salon Owner

Self-employeed
04.2020 - Current

Project Management and Leadership

07-2018

Communication

04-2018

Sales Operator at Shell Canada

Shell Oil
01.2018 - 04.2020

Associate of Applied Science - Engineering

Austin Community College
05.2001 -

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Kalizeta BelemHair Braider