Kalkidan Gebeyehu
Alexandria,VA
Summary
Highly skilled in communication and decision making. Sales-coordinator- with high skill of organization, multitasking, and motivation with over a year experience. Restaurant Manager-Hard-working and energetic Restaurant Manager with over 3 years of professional experience managing a high-quality restaurant. Acknowledged and praised for remarkable interpersonal skill with a winning attitude towards organization and project management. Well-equipped with diverse experience to manage all aspects with a potential of quick learning
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Garnier Thiebaut, Inc
2022.05 - Current
- Closely follow up weekly sales orders, samples sent, returns, deliveries, production lead times, and claims
- Answer all customer requests (order-related questions, questions about products, lead times, etc.…)
- Update customers with status of their orders, back orders, deliveries, samples, and returns
- Communicate about price changes and discontinued collections
- Call customers for reorders or new orders
- Organize schedule according to tasks’ importance
- Organize weekly, bi-monthly and quarterly meetings with sales team and purchasing team to ensure good communication, good reporting and share experience
- Sales & Business development - look for new corporate/key accounts; handle sales in assigned territories; focus on reaching goals on assigned territories in direct and through/with sales reps.
- Successfully drove new product lines to increase annual profits.
- Propelled market share to surge ahead of competitors.
- Successfully drove new product lines to increase annual profits.
- Increased retail space square feet by improving gross profits.
- Managed approximately 100 incoming calls, emails and faxes per day from customers.
Restaurant Manager
Panera bread
2018.07 - 2022.04
- Recruiting, training and supervising staff
- Ensure compliance with licensing, hygiene and health and safety legislation/guidelines.
- Promoting business
- Ensuring incoming staff complies with company policy.
- Maintaining safety and food quality standards
- Keeping customers happy and handling complaints.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Facilitated regular safety training sessions for all team members to ensure safe working environment free from accidents or injuries.
- Coordinated with catering staff to deliver food services for special events and functions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Mechanical Engineer Internship Program
Addis Ababa
2017.06 - 2017.09
- Prepare calculations and reports.
- Gain experience with engineering systems.
- Interact with various members of project team
- Create and modify CAD models.
- Planned projects from beginning to end, focusing on timelines, budgets and mechanical feasibility.
- Created, prototyped and tested systems for clients.
- Managed approximately 100 incoming calls, emails and faxes per day from customers.
- Applied advanced analytical skills during troubleshooting sessions that resulted in significant reduction in system malfunctions or failures.
Education
Information Technology -
01.2022
Mechanical Engineering -
05.2018
Skills
- Microsoft Office Suite 2016 (Access, Excel, PowerPoint, Word)
- Microsoft Windows Operating Systems Windows 7 and 10
- Basic HTML, blogs, and wikis
- Basic understanding of database, Java, and SQL
- Cisco IT Essentials (PC software and hardware)
- Networking experience (running cables, troubleshooting connections, activating ports, basic router configuration, switches, Wi-Fi router)
- Achieving extensive knowledge in equipment operation, application prototypes, website maintenance, systems support, and logistical oversight to facilitate organizational success.
- Proficiency in Microsoft Office Suite, PeopleSoft, MS Project, and range of additional programs and tools; comfortable on both Mac and PC platforms.
- Utilizing polished organizational, analytical, problem-solving, and team-building talents to propel projects and teams to peak results.
- Comfortable with basic tools and hands-on work
- Basic knowledge of integration technologies and capabilities
- Scheduling and Time-Tracking
- Multitasking and Prioritizing
- Strategic Planning
Certification
- Cloud architect
- Working towards Microsoft Office Specialist (MOS) certificate
- Load runner and Performance testing
Timeline
Sales Coordinator - Garnier Thiebaut, Inc
2022.05 - Current
Restaurant Manager - Panera bread
2018.07 - 2022.04
Mechanical Engineer Internship Program - Addis Ababa
2017.06 - 2017.09
Northern Virginia Community College (NOVA) - Information Technology,
Gondar University - Mechanical Engineering,
- Cloud architect
- Working towards Microsoft Office Specialist (MOS) certificate
- Load runner and Performance testing
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