Kalkidan Shenkute
Charlotte,NC
Summary
Communications and Social Media professional with 2+ years of experience leading digital content creation, managing social media platforms, and collaborating with teams to deliver clear and engaging messaging. Skilled in content design, audience engagement, and coordinating communications efforts. Strong organizational and communication abilities supported by experience in operations, logistics, and client-facing roles.
Overview
9
9
years of professional experience
Work History
Transportation Coordinator / Driver
Quick Pick Transportation Inc.
Charlotte, NC
01.2023 - Current
- Coordinate daily transportation schedules for multiple clients, ensuring timely and efficient service
- Communicate with clients regarding pickup times, delays, and updates while maintaining professionalism
- Manage route logistics using scheduling software (RouteGenie) to optimize efficiency
- Handle real-time issues and schedule adjustments to maintain smooth operations
- Build strong relationships with clients through consistent, reliable service
- Adapt to diverse client needs, demonstrating strong interpersonal and problem-solving skills
Sales Associate
Office Depot
Charlotte, NC
05.2019 - 03.2020
- Delivered customer-focused support through clear communication of product knowledge and recommendations
- Built strong relationships with customers and team members to support sales goals
- Managed customer inquiries via phone and in-person in a professional manner
- Maintained organized workspaces and adhered to operational standards
Breakfast Attendant
Fairfield Inn & Suites
Charlotte, NC
10.2017 - 03.2019
- Provided high-quality customer service in a fast-paced environment
- Communicated effectively with guests to ensure a positive experience
- Collaborated with team members to maintain efficient daily operations
Education
Bachelor's Degree - Organizational Management, Management Information Systems
University of North Carolina at Charlotte
Charlotte, NC12.2023
Skills
- Communications & Digital Skills
- Social Media Management (Instagram)
- Content Creation (Flyers, Graphics, Posts)
- Audience Engagement & Analytics
- Brand Messaging & Communication
- Canva / Digital Design Tools
- Professional Skills
- Team Collaboration
- Client Communication
- Organization & Multitasking
- Microsoft Office (Excel, Word)
Languages
English
Amharic
Timeline
Transportation Coordinator / Driver
Quick Pick Transportation Inc.
01.2023 - Current
Sales Associate
Office Depot
05.2019 - 03.2020
Breakfast Attendant
Fairfield Inn & Suites
10.2017 - 03.2019
Bachelor's Degree - Organizational Management, Management Information Systems
University of North Carolina at Charlotte