Kalkidan B Sedmo

Hardworking Customer Sevice Representative with one and a half years of experience working with customers.Trained in project and time management with extensive knowledge of customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Compiled inventory lists and worked with vendors for product pricing and special orders.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Resolved product issue through consumer testing.

I have Leadership skill in church Since 2020 till now am leading young adult ministry . Most of the time I am working on giving council by individual when ever they need  in any life situation i would like to guide them with right path us I can.