Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Hobbies and Interests
PERSONAL INFORMATION
Timeline
Generic

Kalleana Minkler

Lake Saint Louis,MO

Summary

Experienced with advanced beauty techniques and client consultations. Utilizes creative hairstyling and skincare methods to meet client expectations. Knowledge of current trends and products ensures high-quality service and client satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

Globe Life-American Income
07.2024 - 12.2024
    • Use multiple forms of communication to contact clients and assess their needs.
    • Negotiated and closed complex deals with clients.
    • Educate clients all about life insurance, final expenses and mortgage protection and why it's important to have.
    • Help clients to feel and be protected upon death
    • Deliver Union benefits to members and their families.

Bartender

TopGolf
02.2024 - 07.2024
  • Used conflict resolution techniques to diffuse tense situations and maintain a positive atmosphere
  • Adjusted drink recipes to customers' preferences
  • Exceeded customer service expectations by providing friendly and courteous service to all guests
  • Provided bar staff with training and guidance, resulting in improved customer service standards
  • Up-sold menu items to increase profits
  • Conducted daily/weekly cleaning tasks to maintain an orderly, sanitary work environment
  • Organized and inventoried bar supplies

Bartender/Front of House Manager

Screaming Eagle Bar and Grill
08.2021 - 02.2024
    • Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
    • Greeted customers in a friendly and professional manner
    • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
    • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

Main Office

Waterloo Schools
08.2019 - 03.2020
    • Monitored and ordered office supplies, ensuring that the office was always stocked with necessary items
    • Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
    • Managed and updated the schools database, ensuring that all contact and student/parent information was up to date and accurate
    • Answered a high volume of incoming calls, emails and requests from parents, providing timely and accurate information
    • Greeted students and visitors, providing them with a friendly and professional welcome

Education

Bachelor - Biology/Science

University of Northern Iowa
Cedar Falls, Iowa
05.2021

Cosmetology License - Cosmetology

Capri College
Waterloo, Iowa
08.2022

Cosmetology License -

Crave Beauty Academy
Ballwin
07-2025

Skills

  • Creativity
  • Critical thinking and problem solving
  • Ability to Multitask
  • Customer Service
  • Ability to Work Under Pressure
  • Leadership
  • Communication
  • Conflict Resolution
  • Time Management
  • Customer service
  • Professionalism and ethics
  • Client relations
  • Customer follow-up
  • Client retention
  • Upselling
  • Cosmetology
  • Client consultation
  • Quick learner
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • Strong leader
  • Highlights and lowlights
  • Hair extensions
  • Social media promotion
  • Hair analysis
  • Styling tools
  • Sales expertise

Accomplishments

    K18 Certified

    Ear Piercing Certified

    Brazilian Blowout Certified

    Full Foil in under 1.5 hours

    Highest Retail Sales at Crave Beauty Academy for Cosmetology

    Highest Retail for December 2024

Certification

July 2024 - July 2024 Missouri Health, Life Insurance, XCEL Solutions

Hobbies and Interests

Reading

Baking/Cooking

Organizing

Farmers Markets/Thrifting

Anything involving my dog

PERSONAL INFORMATION

  • Address: 1206 Hawk Ridge Trail Ct Lake Saint Louis, Missouri 63367
  • Nationality: White
  • Driving License: 138AM0273

Timeline

Insurance Agent

Globe Life-American Income
07.2024 - 12.2024

Bartender

TopGolf
02.2024 - 07.2024

Bartender/Front of House Manager

Screaming Eagle Bar and Grill
08.2021 - 02.2024

Main Office

Waterloo Schools
08.2019 - 03.2020

Bachelor - Biology/Science

University of Northern Iowa

Cosmetology License - Cosmetology

Capri College

Cosmetology License -

Crave Beauty Academy

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