Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Improved efficiency, organized checkout area for optimal workflow.
Certified Nursing Assistant
Sena Kean Manor
Smethport, PA
06.2022 - 03.2024
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Documented patient information and care activities in electronic health record.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Charles Cole Memorial Hospital
Coudersport, PA
09.2018 - 12.2018
Improved patient satisfaction by providing compassionate and attentive care.
Facilitated patient mobility, contributing to quicker recovery times.
Demonstrated flexibility by adapting quickly to changing requirements within the clinical setting based on patient needs or staff availability.
Contributed to positive teamwork dynamics by offering assistance when needed and participating actively in team discussions regarding patient care strategies.
Regularly monitored vital signs and reported any abnormal findings to supervising nurse or physician in a timely manner.
Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
Ensured a clean and safe environment by adhering to infection control protocols.
Managed supplies and equipment inventory, ensuring all necessary resources were readily available for patient care.
Enhanced patient comfort by promptly addressing concerns and needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented care actions by completing records and logs in medical software system.
House Keeper
Charles Cole Memorial Hospital
Coudersport, PA
04.2017 - 11.2018
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.