Kallen Miranda
Desert Hot Springs,CA
Summary
Dedicated and empathetic new Certified Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant Student Intern
Dohc
Palm Springs, CA
03.2024 - 05.2024
- Assisted in preparing patient rooms for examinations and treatments, including stocking supplies and cleaning equipment.
- Prepared treatment rooms for patient examinations, keeping them neat and clean at all times.
- Provided assistance to physicians with minor surgical procedures such as suturing or splinting.
- Helped maintain inventory of medical supplies and order new materials when needed.
- Observed infection control protocols to ensure a safe environment for both patients and staff members.
- Administered medications under the direction of a physician.
- Instructed patients on how to use prescribed medications properly and safely.
- Provided support to other clinical staff members by answering questions or providing assistance when needed.
- Facilitated communication between physicians and other healthcare professionals regarding patient care plans.
Lead Sales Associate
Ria Cabrera
Palm Desert, CA
09.2023 - 03.2024
- Assisted with the training of new sales associates.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Provided customer service to ensure satisfaction.
- Supervised a team of sales associates on daily tasks and operations.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Facilitated the completion of all necessary paperwork related to sales transactions.
- Collaborated with other departments within the organization to ensure efficient workflow processes.
- Cross-trained on different positions to best support team during peak periods.
- Provided leadership and direction to motivate department associates.
House Sitter
Rosie Gomez
Palm Desert, CA
08.2018 - 03.2024
- Checked house daily to ensure it was secure and free from damage.
- Notified homeowner of any issues or concerns related to the property.
- Delivered newspapers, packages, and other items requested by the homeowner.
- Responded to emergency situations appropriately including contacting the appropriate authorities if necessary.
- Kept records of activities performed while house sitting including date, time of arrival, departure and hours worked.
- Followed detailed instructions given by homeowner regarding how to take care of their home.
Pet Sitter
Rosie Gomez
Palm Desert, CA
08.2018 - 03.2024
- Provided companionship to animals by playing with them or providing belly rubs.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
- Administered oral medications as prescribed by the veterinarian or client instructions.
- Assisted in transporting pets to vet appointments when needed.
- Kept work area clean by sanitizing cages, dishes, bedding, toys. after use.
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Event Server
Rosie Gomez
Palm Desert, CA
02.2019 - 01.2024
- Assisted in setting up banquet tables and chairs for events.
- Ensured that all food items were properly displayed and replenished as needed.
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Maintained cleanliness of all dining areas throughout the duration of an event.
- Adhered strictly to sanitation policies while performing job duties such as washing hands regularly between tasks.
- Assisted in breaking down banquet rooms after conclusion of event including removing linens from tables and folding them neatly before returning them to storage area.
Festival Food Service Worker
Rosa
Coachella, CA
03.2023 - 05.2023
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
Education
Certification (CCMA) - Certified Medical Assistant
Mayfield College
Cathedral City, CA03-2024
High School Diploma -
Indio High School
Indio, CA05-2022
Skills
- Customer Service
- Equipment Maintenance
- Order review
- Safe Food Handling
- Patient Flow Management
- Patient-focused care
- Procedure Assistance
- Patient Scheduling
- Medical Billing
- HIPAA Compliance
- Medical Terminology
- Adaptable
- Understands medical procedures
- Equipment Sterilization
- Calm and level-headed under duress
- Conflict resolution abilities
- Vital signs monitoring
- Communicating with patient families
- Proper sterilization techniques
- Preparing specimens and samples
- Understanding of medical laws
- Reliable transportation
- CPR
- Bilingual
- Wound care and irrigation
- Certified in Basic Life Support (BLS)
Affiliations
- Interned at a Clinic/Specialty/Urgent Care department
Timeline
Medical Assistant Student Intern
Dohc
03.2024 - 05.2024
Lead Sales Associate
Ria Cabrera
09.2023 - 03.2024
Festival Food Service Worker
Rosa
03.2023 - 05.2023
Event Server
Rosie Gomez
02.2019 - 01.2024
House Sitter
Rosie Gomez
08.2018 - 03.2024
Pet Sitter
Rosie Gomez
08.2018 - 03.2024
Certification (CCMA) - Certified Medical Assistant
Mayfield College
High School Diploma -
Indio High School
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