Kallen Anderson
Kennewick
Summary
Dynamic and results-driven professional with a proven track record, excelling in customer engagement and social media marketing. Skilled in creating compelling content and fostering meaningful connections, I've significantly enhanced brand awareness and customer service. Expertise in effective communication and content creation proficiency underpins my ability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Social Media Specialist
Club 24
08.2024 - Current
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Upheld a consistent brand voice across all channels, tailoring messaging to align with specific platform demographics while maintaining overall company identity.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
Brand Ambassador
American Eagle Outfitters, Inc
07.2022 - 01.2023
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Maintained knowledge of current promotions and product features.
Education
Bachelor Of Applied Arts - Applied Marketing & Advertising
Grand Canyon University
Phoenix, AZAssociate Of Arts -
Columbia Basin College
Pasco, WA06.2022
Skills
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
- Goal-oriented mindset
- Brand awareness
- Social media marketing
- Content creation proficiency
Additional Information
Her Campus member-
Being a part of Her Campus as a member of the social media team, I created engaging content, collaborate with other team members, and helped promote the organization on various social media platforms. It was a great way to develop my skills in social media marketing and connect with other like-minded individuals who were passionate about empowering and supporting women in college.
Timeline
Social Media Specialist
Club 24
08.2024 - Current
Brand Ambassador
American Eagle Outfitters, Inc
07.2022 - 01.2023
Bachelor Of Applied Arts - Applied Marketing & Advertising
Grand Canyon University
Associate Of Arts -
Columbia Basin College
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