Kalli Hugus
Prescott
Summary
Dynamic Registered Nurse with over 2 years of combined experience in outpatient infusion and inpatient oncology medical-surgical care and case management experience in a hospice setting. Proficient in delivering compassionate and evidence-based care. Expertise in patient assessment and care planning, IV therapy management, and medication administration enhances the ability to support complex treatment regimens effectively. Committed to fostering interdisciplinary collaboration and improving patient outcomes through education and advocacy. Known for a strong focus on quality improvement initiatives and adherence to safety protocols, ensuring a dignified care experience for all patients. Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
14
14
years of professional experience
Work History
Registered Nurse Case Manager
Angels Care Hospice
Prescott
09.2025 - Current
- Coordinated patient care plans with healthcare teams and families to ensure comprehensive support.
- Assessed patient needs and developed individualized strategies for optimal care delivery.
- Managed documentation and maintained accurate patient records across various settings.
- Educated patients on treatment options and self-care practices to promote independence.
- Collaborated with social workers to facilitate access to community resources for patients.
- Monitored patient progress, adjusting care plans based on evolving needs and conditions.
- Advocated for patients' needs within healthcare systems, enhancing overall care quality.
- Participated in team meetings to evaluate treatment options for complex cases.
Oncology Registered Nurse
Banner Gateway Medical Center
Gilbert
07.2024 - Current
- Provide comprehensive, compassionate care to adult oncology patients, including those undergoing high-dose chemotherapy, biotherapy, and stem cell transplantation while adhering to established protocols and standards.
- Perform central venous catheter care, blood transfusions, and strict infection control practices, supporting positive patient outcomes and reducing hospital-acquired infections.
- Collaborate with multidisciplinary teams to create and implement individualized care plans.
- Monitor patient conditions and document changes in electronic health records.
- Educate patients and families about treatment plans and health management.
- Precept and mentor newly hired nurses, fostering professional growth and adherence to evidence-based practice standards, enhancing overall team performance.
- Assume role of charge nurse responsible for reviewing and accepting appropriate admissions, assigning fair acuity assignments and acting as a resource to support all nurses on the floor to ensure patient safety and improve quality of care.
Registered Nurse
Arizona Oncology
Prescott
01.2023 - 08.2024
- Administered chemotherapy, immunotherapy, targeted agents, blood products, and supportive infusions to oncology and hematology patients in accordance with ONS and institutional protocols.
- Monitored for and managed infusion reactions using rapid assessment and intervention, ensuring safe patient outcomes with zero reportable adverse events.
- Conducted individualized patient education sessions on treatment plans, medication adherence, and side effect management, improving comprehension and self-care confidence.
- Collaborated with oncologists, pharmacists, and social workers to coordinate multidisciplinary care that supported both immediate treatment needs and long-term survivorship goals.
- Documented all care in EHR with precision, ensuring data accuracy for care continuity, billing, and quality metrics reporting.
- Provided telephone triage assessments and support to patients who needed additional, time sensitive care.
Product Specialist
Jigsaw Health
Scottsdale
02.2020 - 11.2022
- Maintained customer satisfaction above 99% with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Acted as liaison between customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Trained new personnel regarding company operations, policies and standards.
- Assisted with data entry and analysis to ensure organization and accuracy of Quality Control.
- Involved in marketing efforts while providing support to COO, as needed.
Chiropractic Assistant
Chandler Chiropractic Clinic
Chandler
04.2019 - 02.2020
- Certified spinal technician and personal injury claim specialist.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed portions of physical exam to document specific indicators for physicians, including range of motion and balance tests.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaged and compassionate environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures and medications, and relayed additional provider instructions to increase quality of care.
Executive Assistant
Paratus Air
Cleveland
05.2018 - 04.2019
- Integrated record filing system to improve document organization and management.
- Processed invoices and expenses using Quickbooks to facilitate on-time payments.
- Monitored CEO's work calendar and scheduled appointments, meetings and travel.
- Coordinated travel arrangements by booking airfare, hotels and ground transportation.
- Provided direct support with arranging helicopter tours and assisted ground crews with loading and unloading customers safely for their flights.
Patient Service Representative
Wooster Community Hospital
Wooster
09.2017 - 05.2018
- Assisted patients with checking in for their scheduled procedures and exams, accurately completing all intake forms to streamline the care and billing processes.
- Collected copayments and compiled daily financial records.
- Scheduled appointments for patient population in numerous modalities, including CT, MRI, US, EEG, general x-rays, nuclear medicine, PET scans, mammography, bone densitometry, echocardiograms and cardiovascular stress tests.
- Applied administrative knowledge and courtesy to educate patients on processes and instructions required for each individual service.
- Kept current with literature and field advancements to advocate for patients and their families.
Patient Care Coordinator
Cleveland Clinic Cancer Center
Sandusky
09.2016 - 08.2017
- Managed schedules and exams for a total of 7 physicians to ensure efficiency and exceptional time management.
- Performed registrations by completing face-to-face interviews, obtaining accurate demographic, insurance, medical history and financial information.
- Reviewed medical charts and served as liaison between patient, provider and hospital by scheduling chemotherapy, radiation, diagnostic imaging and outside referrals.
- Maintained confidentiality of patient data and safeguarded protected health information, adhering to HIPAA guidelines.
Clerical Supervisor
Prescott Medical Imaging
Prescott
03.2012 - 06.2016
- Supervised clerical staff, ensuring accurate patient data entry and timely processing of medical records.
- Implemented efficient workflow processes, enhancing departmental productivity by streamlining administrative tasks.
- Coordinated communication between medical professionals and patients, facilitating clear understanding of procedures and schedules.
- Trained new hires on office protocols and software utilization, improving team performance and service delivery.
- Maintained compliance with healthcare regulations and standards, safeguarding patient information and enhancing operational integrity.
Education
Bachelor of Science - Nursing
Aspen University
Phoenix06.2022
Associate of Arts -
Yavapai College
Prescott06.2016
Skills
- Patient assessment and care planning
- IV therapy and infusion management
- Medication administration and safety
- Infection prevention and control
- Crisis management and rapid response
- Adaptability in high-acuity settings
- HIPAA compliance
- Quality improvement initiatives
- Care coordination
- Clinical documentation
- Multidisciplinary collaboration
- Patient education
- EMR and EHR management
References
- Tara Mackenzie, 928-533-2127, Yavapai Regional Medical Center
- Mary Ohm, 928-420-2660, Yavapai Regional Medical Group, Cardiology
- Chris Grosjean, 480-993-5353, Banner Gateway Medical Center
- Nicole Simpson, 928-231-6142, Prescott VA Medical Center
Timeline
Registered Nurse Case Manager
Angels Care Hospice
09.2025 - Current
Oncology Registered Nurse
Banner Gateway Medical Center
07.2024 - Current
Registered Nurse
Arizona Oncology
01.2023 - 08.2024
Product Specialist
Jigsaw Health
02.2020 - 11.2022
Chiropractic Assistant
Chandler Chiropractic Clinic
04.2019 - 02.2020
Executive Assistant
Paratus Air
05.2018 - 04.2019
Patient Service Representative
Wooster Community Hospital
09.2017 - 05.2018
Patient Care Coordinator
Cleveland Clinic Cancer Center
09.2016 - 08.2017
Clerical Supervisor
Prescott Medical Imaging
03.2012 - 06.2016
Bachelor of Science - Nursing
Aspen University
Associate of Arts -
Yavapai College