Kalli Kacirek
6095 Emma Kathryn,OH
Summary
Proactive warehouse manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Assist senior managers with accomplishing demanding targets by coaching staff, coordinating resources, and deep diving complicated issues. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
Work History
Operations Supervisor II
DB Schenker
07.2024 - Current
- Managed outbound team consisting of pickers, QC associates, loader, company drivers, and dock lead to meet SLA and quality standards as defined by the customer
- Responsible for the on-time delivery of metro shipments to data centers in the Columbus area
- Collaborated with peers across multiple shifts to improve handoff quality and overall shift efficiency
- Supported the growth of associates and leads across multiple shifts with creation of IDP and monthly one on one meetings
- Worked with senior leadership to improve current employee onboarding and training structure
Operations Supervisor
PetSmart
06.2023 - 06.2024
- Managed a team of 30+ associates in the orderfill department including mod and rack pickers and wave clerk that ensured a steady workflow to the shipping department
- Coached associates using behavioral-based practices and maintained strong floor presence that led to an increase in overall retention, productivity, accuracy, and safety
- Collaborated with senior managers on project that detailed the following days volume by specific region that allowed for better optimization of labor and increased shift throughput
Operations Supervisor
DHL
10.2022 - 05.2023
- Responsible for overseeing the development of a team of 30 including operators, taskers, and welcome center to ensure on time delivery and receiving of shipments in a freezer facility (Nestle).
- Training Champion tasked with identifying and implementing plans of actions to increase cross-training across all shifts that led to an increase in operational performance and audit-readiness.
- Responsible for the hiring and administering of corrective actions when necessary.
- Promoted a safety-first environment while insisting on the highest standards when coaching productivity and quality as outlined by Nestle/DHL standards.
Warehouse Supervisor
Hinkley Lighting
05.2021 - 10.2022
- Oversaw the weekend team consisting of order pickers, packers, and shipping coordinator in a fast-paced environment while ensuring SLA were met.
- Cross-trained and coached employees on equipment operation, safety protocols, and pick rates
- Responsible for the hiring, onboarding, and overall development of the weekend team
- Conducted performance and safety evaluations and recommended wage increases when applicable
- Handled freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Maintained the security of the building and contents according to C-TPAT polices and procedures.
Warehouse Lead
Stakes Manufacturing
03.2021 - 05.2021
- Oversaw warehouse staff and maintained efficiency in fast-paced environment while promoting culture of safety.
- Enforced detailed organization processes to increase quality service standards and meet SLA for customer’s orders.
- Reduced spoilage during shift via quality and rate based audits for warehouse associates
- Maintained constant communication with production department to ensure presses had an adequate amount of work
Process Assistant
Amazon
03.2020 - 02.2021
- Amazon Fulfillment Center CLE3: Inbound Dock -Worked with Area Manager to promote culture of safety for all associates on the dock while coaching productivity and quality to ensure standard of work objectives are met -Set policies focused on strengthening operational efficiency which led to a reduction in indirect labor costs and increase in overall shift performance - Exemplified Amazon principles such as Bias for Action to make quick decisions regarding workflow and associate scheduling and communicated this plan of action to my team - Ensured customer orders (reactive) were received and transported on time to the stow department via communication with TOM team, dock team, and stow leadership -Promoted a culture of accountability and insisted on the highest standards when mentoring associates and peers -Established communication channel between different shifts that led to better handoff quality and created a handoff checklist for support -Created a Dock Process Assistant Audit that summarized both expectations and deep dive process for certain operational barriers
- Amazon Logistics (AMZL) DCL7/DCM3: Sort -On-site training at DCM3 Amazon Delivery Station in preparation for launch of DCL7 -Completed one week of training by DCM3 Process Assistant for Sort and following week was responsible for scheduling associates and running sort department alongside Area Manager without support from DCM3 team -Utilized prior knowledge and training from CLE3 to lead a team based off of direct labor, rather than indirect -Coached sort rates and quality and incentivized associates by sorting against them as well as offering paid lunch to those that exceeded a 350 rate for the entire shift (standard of work rate is 300) -Monitored and STU'd (seek to understand) associates that had egregious time off task and escalated to Area Manager
Learning Ambassador
Amazon
09.2019 - 03.2020
- Chosen to become a Learning Ambassador by second week of hire date
- Trained new hires (group of six) on all aspects of stow and was responsible for their performance -Rate, Quality, Safety
- Worked with Process Assistant and Area Manager to monitor rates and quality and provided feedback when necessary
- Maintained working relationship with new hires and was point of contact for any concerns
Associate Trainer
Panera Bread
03.2014 - 08.2019
- Responsible for training new/current associates in various roles throughout the café
- Developed open and closing checklists tailored to the café
- Upheld and exceeded standards pertaining to food safety and speed of service metrics
- Assisted other stores in district with training and overall team support where needed
Education
No Degree - Bachelor of Arts in Biology
University Of Toledo
Toledo, OHHigh School Diploma -
North Olmsted High School
North Olmsted05.2012
Skills
- Hire and Develop Employees
- Employee performance evaluations
- Operations management
- Cost Control
- Able to adapt in a fast-paced environment
- Deliver Results and Exceed Standard of Work Metrics
- Proficient with Microsoft Office Programs (Excel, PowerPoint, Word)
- FIFO
- Warehouse Management System (Amazon, JDA, HighJump, Manhattan)
- Cherry Picker/Turret/Tow Motor/Docker Certified
References
- Zach Lamb: Transportation Manager DSV
- Damian Loya-Magallanes: Builds Supervisor DSV
Timeline
Operations Supervisor II
DB Schenker
07.2024 - Current
Operations Supervisor
PetSmart
06.2023 - 06.2024
Operations Supervisor
DHL
10.2022 - 05.2023
Warehouse Supervisor
Hinkley Lighting
05.2021 - 10.2022
Warehouse Lead
Stakes Manufacturing
03.2021 - 05.2021
Process Assistant
Amazon
03.2020 - 02.2021
Learning Ambassador
Amazon
09.2019 - 03.2020
Associate Trainer
Panera Bread
03.2014 - 08.2019
No Degree - Bachelor of Arts in Biology
University Of Toledo
High School Diploma -
North Olmsted High School