Kalli Mainville
Hogansburg,NY
Summary
Dedicated individual with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Table Games Administrative Assistant
Akwesasne Mohawk Casino Resort
Hogansburg, NY
09.2006 - 10.2020
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Assistant Supervisor/Cashiers Cage
Akwesasne Mohawk Casino Resort
Hogansburg, NY
10.2006 - 10.2008
- Coordinated daily activities and supervised staff to ensure efficiency.
- Assisted in the development of operational policies, procedures and standards.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
- Trained new staff members on company policies, procedures and job expectations.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Massena Senior High School
Massena, NY06-1979
Skills
- Payroll Preparation
- Confidential Correspondence
- Employee Timesheet Processing
- Employee Records Management
- Timesheet Processing
- Relationship Building
Certification
- Held a Class III gaming license for almost 14 years
References
References available upon request.
Timeline
Assistant Supervisor/Cashiers Cage
Akwesasne Mohawk Casino Resort
10.2006 - 10.2008
Table Games Administrative Assistant
Akwesasne Mohawk Casino Resort
09.2006 - 10.2020
High School Diploma -
Massena Senior High School
- Held a Class III gaming license for almost 14 years
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