Kalli Tedder
Gladstone
Summary
Organized and proactive Outside Sales and Project Coordinator offering 6 years of Stainless Steel and Commercial Kitchen experience. Committed to working closely with customers to manage expectations and cultivate lasting partnerships. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Determined, reliable and dedicated to team success.
As well as 5 years of professional automotive parts sales. Understanding importance of product knowledge, customer service, and inventory management. Utilizing strong communication skills to effectively engage with clients and recommend suitable parts solutions.
Overview
12
12
years of professional experience
Work History
Parts Advisor
Charbonneau Car Center
08.2024 - 05.2025
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained extensive understanding of common problems and methods for repair.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Parts Advisor
Sax Motor Co
04.2023 - 08.2024
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
- Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Reduced turnaround time for repairs by ensuring timely delivery of essential components to the service department.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Sales and Project Coordinator
Granite Mountain Countertops
09.2022 - 02.2023
- Achieved consistent on-time project delivery by closely monitoring progress and proactively addressing potential obstacles.
- Built relationships with customers and community to establish long-term business growth.
- Provided ongoing support to clients throughout the project lifecycle, ensuring prompt resolution of any issues or concerns that arose.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved successful closure of multiple complex deals by utilizing exceptional negotiation skills during the decision-making process.
- Developed customized proposals for each potential client, demonstrating a deep understanding of their unique needs and goals.
Sales and Project Manager
Tri County Countertops
03.2022 - 09.2022
- Developed an effective client follow-up system that contributed to increased customer satisfaction and loyalty.
- Developed customized proposals for each potential client, demonstrating a deep understanding of their unique needs and goals.
- Provided ongoing support to clients throughout the project lifecycle, ensuring prompt resolution of any issues or concerns that arose.
- Achieved successful closure of multiple complex deals by utilizing exceptional negotiation skills during the decision-making process.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Project Coordinator
Pacific Stainless Products
02.2016 - 02.2022
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Gathered requirements for ongoing projects and organized details for management use.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
- Worked with engineering to accomplish technical aspects of projects.
- Much more!
Parts Professional
Land Rover Portland
06.2014 - 01.2015
- Provided customer service at the counter and on the phone, also ordered and pulled parts for technicians in the shop.
- Other duties included cashiering, inventory, hourly shipping and receiving, stock, and following up on orders.
- Worked with wholesale shops, dealer technicians and mechanics to properly stock and sell all parts and tools.
- Read and interpreted diagrams and technical manuals to quickly locate correct parts.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
Parts Counterman
Kuni Auto Center
12.2013 - 05.2014
- In charge of confirming and ordering parts needed for technicians, as well as stock orders, daily inventory, keeping track of orders, shipping & receiving, and organization.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Read and interpreted diagrams and technical manuals to quickly locate correct parts.
Parts Counterman
Baxter Auto Parts
03.2013 - 11.2013
- Assisted customers with diagnosing problems for automotive equipment and purchasing necessary replacements.
- Ordered parts for customers and repair shops.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Education
General Studies, Prerequisites For Architectural Engineering
Portland Community College
Portland, ORHigh School Diploma -
Wilson High School
Portland, OR2010
Skills
- Superior communication skills and resolution-oriented
- Superior organization skills
- Customer service-oriented
- Outside Sales
- Automotive industry
- Forklift operation
- Interdepartmental coordination
- Proficient in Sage 100
- Proficient in Bluebeam Revu
- Blueprints and schematics
- Project estimation and bidding
- Commercial construction
- Technical aptitude
- Critical thinking
- Conflict resolution
- Partnership cultivation
- Good judgment
Timeline
Parts Advisor
Charbonneau Car Center
08.2024 - 05.2025
Parts Advisor
Sax Motor Co
04.2023 - 08.2024
Sales and Project Coordinator
Granite Mountain Countertops
09.2022 - 02.2023
Sales and Project Manager
Tri County Countertops
03.2022 - 09.2022
Project Coordinator
Pacific Stainless Products
02.2016 - 02.2022
Parts Professional
Land Rover Portland
06.2014 - 01.2015
Parts Counterman
Kuni Auto Center
12.2013 - 05.2014
Parts Counterman
Baxter Auto Parts
03.2013 - 11.2013
High School Diploma -
Wilson High School
General Studies, Prerequisites For Architectural Engineering
Portland Community College
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